Hahn-Goldberg Shoshana, Okrainec Karen, Damba Cynthia, Huynh Tai, Lau Davina, Maxwell Joanne, McGuire Ryan, Yang Lily, Abrams Howard B
Postdoctoral fellow at OpenLab and a postdoctoral visitor at the School of Health Policy and Management at York University, with interests in operational modelling and patient experience research.
Clinical associate, General Internal Medicine, University Health Network, is a general internist with experience in disparities and health services research and interests in improving patient experience during transitions of care.
Healthc Q. 2016;19(1):42-8. doi: 10.12927/hcq.2016.24610.
Communication gaps when patients transition from hospital to either home or community can be problematic. Partnership between Toronto Central Local Health Integration Network (TC LHIN) and OpenLab addressed this through the Patient-Oriented Discharge Summaries (PODS) project. From January through March 2015, eight hospital departments across Toronto came together to implement the PODS, a tool previously developed through a co-design process involving patients, caregivers and providers. This paper presents data on how the hospitals came together and the impact of PODS on the patient and provider experience across these hospitals and discusses it implications.
患者从医院过渡到家庭或社区时出现的沟通差距可能会引发问题。多伦多中央地方卫生整合网络（TC LHIN）与OpenLab通过以患者为导向的出院总结（PODS）项目解决了这一问题。2015年1月至3月，多伦多的八个医院科室共同实施了PODS，这是一种先前通过涉及患者、护理人员和提供者的共同设计过程开发的工具。本文介绍了各医院如何联合起来的数据，以及PODS对这些医院中患者和提供者体验的影响，并讨论了其意义。
