Fubini Lidia, Pasqualini Osvaldo, Gilardi Luisella, Ferro Elisa, Marino Maurizio, Santoro Silvano, Tosco Eleonora, Bena Antonella, Coffano Maria Elena
DoRS - Centro di Documentazione per la Promozione della Salute.
Med Lav. 2016 May 26;107(3):178-90.
Many authors consider narrative descriptions of injuries gathered by OSH inspectors extremely important in identifying causes, setting priorities and drawing up intervention strategies. Narratives provide additional insight regarding complex behaviour, attitudes and interactions, which help to understand the decision patterns and the context of the injury. Storytelling is an effective way of sharing and remembering information.
The main aim was to describe the experience of collecting stories from injury investigation reports, backed up by systematic prevention guidelines, that will improve information sharing by means of a knowledge transfer method based on storytelling.
OSH operators from Health Units, who were invited to provide the injury stories, were enrolled through educational workshops aimed at selecting the injuries to relate following the sentinel event approach, using an effective style of writing, identifying the key elements of the story and using witnesses' narratives to study in depth the critical points identified during the investigation.
110 OSH operators voluntarily joined the project between 2012 and first half of 2015. 33 injury stories were collected, discussed and published on Dors' website http://www.dors.it/storiedinfortunio.
The results show that prevention and protection measures do indeed benefit from a narrative-based approach, so that health and safety can be viewed in a more comprehensive way by facilitating knowledge improvement and sharing.
许多作者认为，职业安全与健康（OSH）检查员收集的伤害事件叙述性描述对于确定原因、确定优先事项和制定干预策略极为重要。这些叙述提供了有关复杂行为、态度和互动的更多见解，有助于理解伤害发生的决策模式和背景。讲故事是分享和记忆信息的有效方式。
主要目的是描述从伤害调查报告中收集故事的经验，并以系统的预防指南为支撑，通过基于讲故事的知识转移方法来改善信息共享。
通过教育研讨会招募了来自卫生单位的职业安全与健康工作人员，邀请他们提供伤害事件故事。这些研讨会旨在采用哨点事件方法选择要讲述的伤害事件，运用有效的写作风格，确定故事的关键要素，并利用证人的叙述深入研究调查中确定的关键点。
2012年至2015年上半年，110名职业安全与健康工作人员自愿参与了该项目。共收集、讨论了33个伤害事件故事，并发布在Dors的网站http://www.dors.it/storiedinfortunio上。
结果表明，预防和保护措施确实受益于基于叙述的方法，通过促进知识提升和共享，可以更全面地看待健康与安全问题。
