Robinson Suzanne, Dickinson Helen, Durrington Learne
Faculty of Health Sciences, Curtin University, Perth, WA 6845, Australia.
Melbourne School of Government, Walter Boas Building, The University of Melbourne, Wilson Avenue, Parkville, Vic. 3052, Australia.
Aust J Prim Health. 2016;22(1):9-14. doi: 10.1071/PY15037.
The concept of commissioning is starting to gain traction in the Australian health system. Primary Care Networks began operations in July 2015 with a remit around commissioning health services. Despite the centrality of this concept, we know relatively little about commissioning in Australia. Other systems have experimented with it for some time, and this paper reviews the evidence and lessons inherent within the international literature. The study defines commissioning, and explores experiences of others who have adopted commissioning approaches and the evidence concerning the outcomes of these experiments. Commissioning is a difficult topic in many senses and its application to a complex area such as health reform can make it even more challenging. Ultimately, this evidence suggests that commissioning is more than simply a technical or operational process, but one that is value-based and relational. This is not to downplay the technical aspects, which in many jurisdictions have resulted in explicit and evidenced-based approaches to planning and priority setting. However, if new commissioning organisations, such as Primary Health Networks, are to have an impact, they need to balance the operational and relational elements of commissioning.
委托的概念开始在澳大利亚医疗系统中受到关注。初级保健网络于2015年7月开始运作,其职责围绕着委托医疗服务。尽管这一概念至关重要,但我们对澳大利亚的委托情况了解相对较少。其他系统已经对其进行了一段时间的试验,本文回顾了国际文献中固有的证据和经验教训。该研究对委托进行了定义,并探讨了采用委托方法的其他人的经验以及有关这些试验结果的证据。委托在很多方面都是一个难题,将其应用于像医疗改革这样复杂的领域可能会使其更具挑战性。最终,这些证据表明委托不仅仅是一个技术或操作过程,而是一个基于价值观和关系的过程。这并不是要轻视技术方面,在许多司法管辖区,技术方面已经导致了明确且基于证据的规划和优先事项设定方法。然而,如果像初级卫生网络这样的新委托组织要产生影响,它们需要平衡委托的操作和关系要素。