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“未能维持”:一个新的护理配给质量指标的理论命题,用于医院中复杂的老年人群。

'Failure to Maintain': A theoretical proposition for a new quality indicator of nurse care rationing for complex older people in hospital.

机构信息

Discipline of Nursing, Faculty of Health, University of Canberra, College st., Bruce ACT 2601, Australia.

Menzies Health Institute Queensland & School of Nursing & Midwifery, Griffith University, Parklands Drive, Southport, Queensland 4215, Australia; Gold Coast Health, 1 Hospital Boulevard, Southport, Queensland 4215, Australia.

出版信息

Int J Nurs Stud. 2016 Nov;63:146-161. doi: 10.1016/j.ijnurstu.2016.08.001. Epub 2016 Aug 10.

DOI:10.1016/j.ijnurstu.2016.08.001
PMID:27658271
Abstract

Complex older patients represent about half of all acute public hospital admissions in Australia. People with dementia are a classic example of complex older patients, and have been identified to have higher rates of hospital-acquired complications. Complications contribute to poorer patient outcomes, and increase length of stay and cost to hospitals. The care for older people with dementia is complex, and this has been attributed to: their cognitive response to being hospitalised; their limited ability to self-care; and lack of nursing engagement with the family caregiver. Registered nurses can offer simultaneous assessment and intervention to prevent or mitigate hospital-acquired complications. However, it is known that when demand for nursing care exceeds supply, care is prioritised according to acute medical need. Consequently some basic but essential nursing care activities such as patient mobility, communication, skin care, hydration and nutrition are implicitly rationed. This paper offers a theoretical proposition of 'Failure to Maintain' as a conceptual framework to indicate implicit care rationing by nurses. Care rationing contributes to functional and cognitive decline of complex older patients, which then contributes to higher rates of hospital acquired complications. Four key hospital acquired complications: pressure injuries, pneumonia, urinary tract infections and delirium are proposed as measurable indicators of 'Failure to Maintain'. Hospital focus on throughput constrains nurses to privilege predictable, solvable and medically-related procedures and processes that will lead to efficient discharge over patient mobility, communication, skin care, hydration and nutrition. This privileging, also known as implicit rationing, is theoretically and physiologically associated with a rise in the incidence of complications such as pressure injuries, pneumonia, urinary tract infection, and delirium. Complex older patients, including those with dementia, are at higher risk of the complications, therefore should have higher delivery of prophylactic intervention (ie have higher care needs). 'Failure to Maintain' offers a conceptual framework that is inclusive of, and sensitive to, this vulnerable population. Implicit rationing is occurring and it likely contributes to functional and cognitive decline in complex older patients and hospital-acquired complications. However, the lack of patient functional ability data at admission and discharge for hospitalised patients, and lack of usable ward and hospital level nurse staffing and workload data makes it difficult to monitor, understand and improve quality of care. Current research in the fields of acute geriatrics and nursing work environments show promise through enabling multidisciplinary team communication, and facilitating clinical autonomy to provide patient focussed care, and avoid 'Failing to Maintain'. The research field of acute geriatrics can understand and act on the risk modification role of nurses, including controlling for nurse staffing and work environment variables in intervention studies. The research field of nurse sensitive outcomes should incorporate the different profile of complex older patients, by including age brackets and functional ability as variables in their studies. Clinically, nursing work environments can be designed to recognise the different profile of complex older patients by adapting practices to privilege mobility, hydration, nutrition, skin care and communication in the midst of acute care interventions.

摘要

复杂的老年患者约占澳大利亚所有急性公立医院入院人数的一半。痴呆症患者就是复杂老年患者的典型例子,他们被发现医院获得性并发症的发生率更高。并发症导致患者预后更差,住院时间延长,医院成本增加。痴呆症老年患者的护理非常复杂,这归因于:他们对住院的认知反应;他们自我护理的能力有限;以及护理人员与家庭照顾者缺乏互动。注册护士可以同时进行评估和干预,以预防或减轻医院获得性并发症。然而,众所周知,当对护理的需求超过供应时,护理会根据急性医疗需求进行优先排序。因此,一些基本但必要的护理活动,如患者的活动能力、沟通、皮肤护理、水合作用和营养,会被默认进行配给。本文提出了一个理论假设,即“未能维持”作为一个概念框架,表明护士的隐性护理配给。护理配给会导致复杂的老年患者的功能和认知能力下降,进而导致更高的医院获得性并发症发生率。本文提出了四个关键的医院获得性并发症:压疮、肺炎、尿路感染和谵妄,可以作为“未能维持”的可衡量指标。医院对吞吐量的关注限制了护士对可预测、可解决和与医学相关的程序和流程的重视,这些程序和流程将导致患者高效出院,而不是患者的活动能力、沟通、皮肤护理、水合作用和营养。这种优先考虑,也称为隐性配给,在理论上和生理学上与压疮、肺炎、尿路感染和谵妄等并发症的发病率上升有关。包括痴呆症患者在内的复杂老年患者患这些并发症的风险更高,因此应该提供更高水平的预防性干预(即更高的护理需求)。“未能维持”提供了一个概念框架,既包括又敏感于这一弱势群体。隐性配给正在发生,这可能导致复杂老年患者的功能和认知能力下降以及医院获得性并发症。然而,由于缺乏住院患者入院和出院时的患者功能能力数据,以及缺乏可用的病房和医院级别的护士人员配备和工作量数据,因此难以监测、理解和改善护理质量。急性老年医学和护理工作环境领域的当前研究通过促进多学科团队的沟通以及促进以患者为中心的护理和避免“未能维持”来提供临床自主权,显示出了希望。急性老年医学研究领域可以通过控制护士人员配备和工作环境变量来理解和干预护士的风险修饰作用,包括在干预研究中。护士敏感结果研究领域应将复杂老年患者的不同特征(包括年龄组和功能能力)纳入研究,作为变量。在临床实践中,可以通过调整实践来优先考虑活动能力、水合作用、营养、皮肤护理和沟通,从而在急性护理干预的同时认识到复杂老年患者的不同特征,来设计护理工作环境。

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