Alb Fils Kliniken, Goeppingen, Germany.
Aintree University Hospital NHS Foundation, Liverpool, UK.
Anaesthesia. 2016 Nov;71(11):1332-1340. doi: 10.1111/anae.13546.
'Speaking up' or the ability to effectively challenge erroneous decisions is essential to preventing harm. This mixed-methods study in two parts explores the concept of 'barriers to challenging seniors' for anaesthetic trainees, and proposes a conceptual framework. Using a fully immersive simulation scenario with unanticipated airway difficulty, we investigated how junior anaesthetists (one to two years of training) challenged a scripted error. We also conducted focus groups with senior trainees (three to seven years of training) and undertook a 'thematic network analysis' of responses. Junior anaesthetic trainees challenged erroneous decisions effectively, but trainees with an additional year of experience challenged more quickly and effectively, combining 'crisp-advocacy-inquiry challenge' with 'non-verbal cues'. Focus group analysis conceptualised a 'barrier network' with three main themes: concerns around relationships; decision-making; and risk/cost-benefit. Emotional maturity is an important protective layer around decisions to challenge. Despite significant multifactorial barriers, systematic training in effective 'speaking up' could improve the confidence and ability of juniors to challenge erroneous decisions.
“直言不讳”或有效质疑错误决策的能力对于防止伤害至关重要。本研究采用混合方法,分两部分探讨了麻醉实习生“挑战老年人障碍”的概念,并提出了一个概念框架。我们使用完全沉浸式模拟场景和意外气道困难,研究了初级麻醉师(一到两年培训)如何质疑既定错误。我们还与高级实习生进行了焦点小组讨论,并对反应进行了“主题网络分析”。初级麻醉师有效地对错误决策提出质疑,但具有额外一年经验的受训者更迅速、更有效地提出质疑,将“果断的辩护——询问质疑”与“非言语线索”相结合。焦点小组分析将一个“障碍网络”概念化为三个主要主题:人际关系问题、决策问题和风险/成本效益问题。情绪成熟是围绕质疑决策的一个重要保护层。尽管存在多方面的重大障碍,但系统的有效“直言不讳”培训可以提高初级人员质疑错误决策的信心和能力。