Kwee-Meier Sonja Th, Mertens Alexander, Schlick Christopher M
RWTH Aachen University, Institute of Industrial Engineering and Ergonomics, Bergdriesch 27, 52062 Aachen, Germany.
Appl Ergon. 2017 Mar;59(Pt A):264-273. doi: 10.1016/j.apergo.2016.09.001. Epub 2016 Sep 16.
This age-differentiated study investigated preferences for new digital, situation-adaptive escape route signage with informative and flashing elements under simulated emergency conditions of tilted passenger ships. The decision-making behaviour of 26 young (20-30 years) and 26 elderly (60-77 years) participants was observed in four conditions varying in applied stressors and in level versus uphill walking at 7° and 14°. In line with previous studies, decisions of young participants were significantly influenced by flashing elements on signs. In contrast, elderly participants based their decisions significantly stronger on integrated information about the sign's updatedness and reported irritation by flashing elements. These preferences were also persistent under increased mental, emotional and physical strain, evaluated by ratings and (psycho-)physiological measures. The findings demonstrate the importance to carefully design digital, situation-adaptive signage for passenger ships in a way that it not only attracts attention but also inspires trust especially for the elderly population.
这项年龄差异研究调查了在倾斜客船模拟紧急情况下,带有信息和闪烁元素的新型数字、情境自适应逃生路线标识的偏好情况。在四种条件下观察了26名年轻(20 - 30岁)和26名老年(60 - 77岁)参与者的决策行为,这四种条件在施加的压力源以及7°和14°的水平与上坡行走方面各不相同。与先前的研究一致,年轻参与者的决策受标识上闪烁元素的显著影响。相比之下,老年参与者的决策更显著地基于关于标识更新的综合信息,并报告了对闪烁元素的反感。通过评分和(心理 - )生理测量评估,这些偏好在增加的心理、情感和身体压力下也持续存在。研究结果表明,精心设计客船数字、情境自适应标识非常重要,其设计方式不仅要吸引注意力,还要激发信任,尤其是对于老年人群体。