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公立学术医院中医生的工作满意度与工作积极性

Physicians' job satisfaction and motivation in a public academic hospital.

作者信息

de Oliveira Vasconcelos Filho Paulo, de Souza Miriam Regina, Elias Paulo Eduardo Mangeon, D'Ávila Viana Ana Luiza

机构信息

Department of Preventive Medicine, School of Medicine of University of São Paulo, Av. Dr Arnaldo, 455 2° andar, São Paulo, 01246-903, SP, Brazil.

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出版信息

Hum Resour Health. 2016 Dec 7;14(1):75. doi: 10.1186/s12960-016-0169-9.

Abstract

BACKGROUND

Physician shortage is a global issue that concerns Brazil's authorities. The organizational structure and the environment of a medical institution can hide a low-quality life of a physician. This study examines the relationship between the hospital work environment and physicians' job satisfaction and motivation when working in a large public academic hospital.

METHODS

The study was restricted to one large, multispecialty Brazil's hospital. Six hundred hospital physicians were invited to participate by e-mail. A short version of the Physician Worklife Survey (PWS) was used to measure working satisfaction. Physicians were also asked for socio-demographic information, medical specialty, and the intention to continue working in the hospital.

RESULTS

Data from 141 questionnaires were included in the analyses. Forty-five physicians graduated from the hospital's university, and they did not intend to leave the hospital under any circumstance (affective bond). The motivating factor for beginning the career at the hospital and to continue working there were the connection to the medical school and the hospital status as a "prestigious academic hospital"; the physicians were more satisfied with the career than the specialty. Only 30% completely agreed with the statement "If I had to start my career over again, I would choose my current specialty," while 45% completely agreed with the statement "I am not well compensated given my training and experience." The greater point of satisfaction was the relationship with physician colleagues. They are annoyed about the amount of calls they are requested to take and about how work encroaches on their personal time. No significant differences between medical specialties were found in the analysis.

CONCLUSIONS

The participants were satisfied with their profession. The fact that they remained at the hospital was related to the academic environment, the relationship with colleagues, and the high prestige in which society holds the institution. The points of dissatisfaction were inadequate remuneration and the fact that work invaded personal time. Routinely, there is a need for organizations to examine the impact of their structures, policies, and procedures on the stress and quality of life of physicians.

摘要

背景

医生短缺是一个令巴西当局担忧的全球性问题。医疗机构的组织结构和环境可能掩盖医生低质量的生活。本研究探讨大型公立学术医院的医院工作环境与医生工作满意度及工作积极性之间的关系。

方法

该研究仅限于巴西一家大型多专科医院。通过电子邮件邀请600名医院医生参与。使用医生工作生活调查问卷(PWS)的简短版本来衡量工作满意度。还询问了医生的社会人口统计学信息、医学专科以及继续在该医院工作的意向。

结果

141份问卷的数据纳入分析。45名医生毕业于该医院所属大学,他们在任何情况下都不打算离开医院(情感纽带)。在该医院开始职业生涯并继续在此工作的激励因素是与医学院的联系以及该医院作为“著名学术医院”的地位;医生对职业的满意度高于对专科的满意度。只有30%的人完全同意“如果我必须重新开始我的职业生涯,我会选择我目前的专科”这一说法,而45%的人完全同意“鉴于我的培训和经验,我的薪酬不高”这一说法。最大的满意度在于与医生同事的关系。他们对被要求接听的电话数量以及工作侵占他们个人时间的情况感到恼火。分析中未发现医学专科之间存在显著差异。

结论

参与者对他们的职业感到满意。他们留在医院的事实与学术环境、与同事的关系以及社会赋予该机构的高声望有关。不满意的方面是薪酬不足以及工作侵占个人时间。通常,组织需要审视其结构、政策和程序对医生压力和生活质量的影响。

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