Department of Psychology, Stanford University, Jordan Hall (Building 01-420), 450 Serra Mall, Stanford, CA, 94305, USA.
Psychon Bull Rev. 2017 Oct;24(5):1555-1562. doi: 10.3758/s13423-016-1207-2.
Cogent explanations are an indispensable means of providing new information and an essential component of effective education. Beyond this, we argue that there is tremendous untapped potential in using explanations to motivate behavior change. In this article we focus on health interventions. We review four case studies that used carefully tailored explanations to address gaps and misconceptions in people's intuitive theories, providing participants with a conceptual framework for understanding how and why some recommended behavior is an effective way of achieving a health goal. These case studies targeted a variety of health-promoting behaviors: (1) children washing their hands to prevent viral epidemics; (2) parents vaccinating their children to stem the resurgence of infectious diseases; (3) adults completing the full course of an antibiotic prescription to reduce antibiotic resistance; and (4) children eating a variety of healthy foods to improve unhealthy diets. Simply telling people to engage in these behaviors has been largely ineffective-if anything, concern about these issues is mounting. But in each case, teaching participants coherent explanatory frameworks for understanding health recommendations has shown great promise, with such theory-based explanations outperforming state-of-the-art interventions from national health authorities. We contrast theory-based explanations both with simply listing facts, information, and advice and with providing a full-blown educational curriculum, and argue for providing the minimum amount of information required to understand the causal link between a target behavior and a health outcome. We argue that such theory-based explanations lend people the motivation and confidence to act on their new understanding.
有说服力的解释是提供新信息的不可或缺手段,也是有效教育的重要组成部分。除此之外,我们认为,利用解释来激励行为改变还有巨大的潜力尚未被发掘。在本文中,我们关注健康干预措施。我们回顾了四项使用精心定制的解释来解决人们直觉理论中的差距和误解的案例研究,为参与者提供了一个理解某些推荐行为如何以及为何是实现健康目标的有效方式的概念框架。这些案例研究针对各种促进健康的行为:(1)儿童洗手以预防病毒流行;(2)父母为孩子接种疫苗以阻止传染病的再次爆发;(3)成年人完成抗生素处方的全程以减少抗生素耐药性;(4)儿童食用多种健康食品以改善不健康的饮食。仅仅告诉人们从事这些行为在很大程度上是无效的——如果有的话,人们对这些问题的关注正在增加。但在每种情况下,向参与者传授理解健康建议的连贯解释框架都显示出巨大的希望,这种基于理论的解释比国家卫生当局的最先进干预措施表现更好。我们将基于理论的解释与简单地列出事实、信息和建议以及提供完整的教育课程进行对比,并主张提供理解目标行为与健康结果之间因果关系所需的最少信息量。我们认为,这种基于理论的解释为人们提供了采取行动的动力和信心。