Department of Health Management and Economics, School of Public Health, International Campus - Tehran University of Medical Sciences, Tehran, Iran.
Faculty of Nursing, Islamic University of Gaza, Gaza Strip, Palestine.
Int Nurs Rev. 2017 Sep;64(3):446-454. doi: 10.1111/inr.12351. Epub 2017 Jan 19.
AIMS: This study was undertaken to assess the perception of nurses about patient safety culture and to test whether it is significantly affected by the nurses' position, age, experience and working hours. BACKGROUND: Patient safety has sparked the interest of healthcare mangers, yet there is limited knowledge about the current patient safety culture among nurses in the Gaza Strip. METHODS: This was a descriptive cross-sectional study, administering the Arabic Safety Attitude Questionnaire (Short Form 2006) to 210 nurses in four public general hospitals. RESULTS: Job Satisfaction was the most highly perceived factor affecting patient safety, followed by Perception of Management. Safety culture varied across nursing position, age, work experience and working hours. Nurse Managers had more positive attitudes towards patients than frontline clinicians did. The more experience nurses had, the better their attitudes towards patient safety. Nurses who worked the minimum weekly required hours and who were 35 years and older had better attitudes towards all patient safety dimensions except for Stress Recognition. Nurses with a positive attitude had better collaboration with healthcare professionals than those without a positive attitude. LIMITATION: Generalization is limited, as nurses who worked in private and specialized hospitals were excluded. CONCLUSION: Evaluation of the safety culture is the essential starting point to identify hindrances or drivers for safe patient care. Job Satisfaction, Perception of Management and Teamwork necessitate reinforcement, while Working Conditions, Stress Recognition and Safety Climate require improvement. IMPLICATIONS FOR NURSING AND HEALTH POLICY: Ensuring job satisfaction through adequate staffing levels, providing incentives and maintaining a collegial environment require both strategic planning and institutional policies at the higher administrative level. Creation of a non-punitive and learning environment, promoting open communication and fostering continuous education should be fundamental aspects of hospital management. A policy of mixing experienced nurses with inexperienced nurses should be considered.
目的:本研究旨在评估护士对患者安全文化的认知,并检验其是否受到护士职位、年龄、经验和工作时间的显著影响。
背景:患者安全已引起医疗保健管理者的关注,但加沙地带护士对当前患者安全文化的了解有限。
方法:这是一项描述性的横断面研究,对四家公立医院的 210 名护士进行了阿拉伯语安全态度问卷(2006 年短式)调查。
结果:影响患者安全的最受关注因素是工作满意度,其次是管理层认知。安全文化因护理职位、年龄、工作经验和工作时间而异。护士长对患者的态度比一线临床医生更为积极。经验丰富的护士对患者安全的态度越好。每周工作时间达到最低要求且年龄在 35 岁及以上的护士对所有患者安全维度的态度都更好,除了压力识别。态度积极的护士与医疗保健专业人员的合作比态度消极的护士更好。
局限性:由于排除了在私立和专科医院工作的护士,因此无法推广。
结论:评估安全文化是确定安全患者护理的障碍或驱动因素的必要起点。需要通过适当的人员配备来提高工作满意度、管理层认知和团队合作,同时需要改善工作条件、压力识别和安全氛围。
对护理和卫生政策的影响:通过充足的人员配置、提供激励措施和维持良好的团队环境来确保工作满意度,需要在更高的行政级别进行战略规划和机构政策。创造一个非惩罚性和学习型的环境,促进开放沟通和培养持续教育,应该是医院管理的基本方面。应考虑将经验丰富的护士与缺乏经验的护士混合使用的政策。
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