Murthy Dhiraj, Gross Alexander J
Department of Journalism and Sociology, University of Texas at Austin, United States.
Department of Intermedia Arts, University of Maine at Orono, United States.
Soc Sci Res. 2017 Mar;63:356-370. doi: 10.1016/j.ssresearch.2016.09.015. Epub 2016 Sep 28.
This article seeks to extend social science scholarship on social media technology use during disruptive events. Though social media's role in times of crisis has been previously studied, much of this work tends to focus on first-responders and relief organizations. However, social media use during disasters tends to be decentralized and this organizational structure can promote different types of messages to top-down information systems. Using 142,786 geo-tagged tweets collected before and after Hurricane Sandy's US landfall as a case study, this article seeks to explore shifts in social media behavior during disruptive events and highlights that though Sandy disrupted routine life within Twitter, users responded to the disaster by employing humor, sharing photos, and checking into locations. We conclude that social media use during disruptive events is complex and understanding these nuanced behaviors is important across the social sciences.
本文旨在拓展关于社交媒体技术在破坏性事件中使用情况的社会科学学术研究。尽管此前已有研究探讨社交媒体在危机时期的作用，但其中大部分工作往往聚焦于第一响应者和救援组织。然而，灾害期间社交媒体的使用往往是分散的，这种组织结构能够将不同类型的信息传递给自上而下的信息系统。本文以飓风桑迪登陆美国前后收集的142,786条带有地理标签的推文为案例研究，旨在探究破坏性事件期间社交媒体行为的变化，并强调尽管桑迪扰乱了推特上的日常生活，但用户通过运用幽默、分享照片和签到地点等方式对灾难做出了回应。我们得出结论，破坏性事件期间社交媒体的使用情况较为复杂，理解这些细微的行为对于整个社会科学领域都很重要。
