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养老院中住户与工作人员之间攻击性行为的相关因素。

Factors associated with aggressive behavior between residents and staff in nursing homes.

作者信息

Stutte Karin, Hahn Sabine, Fierz Katharina, Zúñiga Franziska

机构信息

Solothurn's Hospital AG, Switzerland.

Division of Nursing, Department of Health, Bern University of Applied Sciences, Switzerland.

出版信息

Geriatr Nurs. 2017 Sep-Oct;38(5):398-405. doi: 10.1016/j.gerinurse.2017.02.001. Epub 2017 Mar 11.

Abstract

The aim of this secondary data analysis of the cross-sectional Swiss Nursing Homes Human Resources Project (SHURP) study was to describe the prevalence of residents' verbal, physical and sexual aggression toward care workers in Swiss nursing homes and to explore their association with context and care worker factors. The study's sample incorporated data from 155 randomly selected nursing homes, including 402 units. Among care workers (n = 3919), 66% reported experiencing verbal, 42% physical and 15% sexual aggression. Logistic regression analyses indicated that non-special care units and care workers' higher perception of staffing and resources adequacy and higher age were associated with a decreased likelihood of aggression, whereas emotional exhaustion was associated with an increased likelihood. Our results suggest an association of aggressive resident behavior with modifiable context and care worker factors. Knowledge about this may contribute to a continuous improvement process, enhancing residents' well-being alongside care workers' safety and satisfaction.

摘要

这项针对瑞士养老院人力资源项目(SHURP)横断面研究的二次数据分析的目的是描述瑞士养老院居民对护理人员的言语、身体和性侵犯的发生率,并探讨其与环境及护理人员因素之间的关联。该研究样本纳入了155家随机选取的养老院的数据,包括402个单元。在护理人员(n = 3919)中,66%报告曾遭受言语侵犯,42%遭受身体侵犯,15%遭受性侵犯。逻辑回归分析表明,非特殊护理单元、护理人员对人员配备和资源充足性的更高认知以及较高年龄与侵犯可能性降低相关,而情感耗竭则与侵犯可能性增加相关。我们的结果表明,居民的攻击行为与可改变的环境及护理人员因素有关。了解这一点可能有助于持续改进过程,在提高护理人员安全和满意度的同时提升居民的幸福感。

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