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[台湾医院护士工作满意度量表的开发与测试]

[Development and Testing of the Taiwanese Hospital Nurses' Job Satisfaction Scale].

作者信息

Tzeng Wen-Chii, Lin Chiou-Fen, Lin Lih-Ying, Lu Meei-Shiow, Chiang Li-Chi

机构信息

Department of Nursing, Tri-Service General Hospital, Taiwan, ROC.

National Taipei University of Nursing and Health Sciences, Taiwan, ROC.

出版信息

Hu Li Za Zhi. 2017 Apr;64(2):44-54. doi: 10.6224/JN.000023.

Abstract

BACKGROUND

In the context of professional nursing, the concept of job satisfaction includes the degree to which a nurse is satisfied with the nursing profession, his/her personal adaptation to this profession, and his/her current working environment. No validated scale that addresses the job satisfaction of nurses working in hospitals currently exists in Taiwan.

PURPOSE

To develop a reliable and validated scale for measuring the job satisfaction of hospital nurses in Taiwan.

METHODS

A three-phase, cross-sectional study design was used. First, a literature review and expert focus group discussion were conducted to develop the initial scale items. Second, experts were invited to validate the content of the draft scale. Finally, convenience sampling was used to recruit 427 hospital nurses from 6 hospitals. These nurses completed the scale and the results were analyzed using item analysis, factor analysis, and internal consistency analysis.

RESULTS

The 31-item Taiwanese hospital nurse job satisfaction scale developed in the present study addresses 5 factors, including supportive working environment, professional autonomy and growth, interpersonal interaction and collaboration, leadership style, and nursing workload. The overall Cronbach's α was .96. The results indicate that the developed scale provides good reliability and validity.

CONCLUSIONS / IMPLICATIONS FOR PRACTICE: This study confirms the validity and reliability of the developed scale. It may be used to measure the job satisfaction of nurses working in hospitals.

摘要

背景

在专业护理领域,工作满意度的概念包括护士对护理职业的满意程度、个人对该职业的适应情况以及其当前的工作环境。台湾目前尚无经过验证的用于评估医院护士工作满意度的量表。

目的

开发一种可靠且经过验证的量表,用于测量台湾医院护士的工作满意度。

方法

采用三阶段横断面研究设计。首先,进行文献综述和专家焦点小组讨论以制定初始量表项目。其次,邀请专家对量表草案的内容进行验证。最后,采用便利抽样法从6家医院招募427名医院护士。这些护士完成量表,结果采用项目分析、因子分析和内部一致性分析进行分析。

结果

本研究开发的31项台湾医院护士工作满意度量表涵盖5个因素,包括支持性工作环境、专业自主性与成长、人际互动与协作、领导风格以及护理工作量。总体Cronbach's α系数为0.96。结果表明所开发的量表具有良好的信度和效度。

结论/对实践的启示:本研究证实了所开发量表的效度和信度。它可用于测量医院护士的工作满意度。

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