Dufendach Kevin R, Koch Sabine, Unertl Kim M, Lehmann Christoph U
Kevin R. Dufendach, Cincinnati Children's Hospital Medical Center, 3333 Burnet Avenue, MLC 7024, Cincinnati, OH 45229-3026, USA, E-mail:
Methods Inf Med. 2017 Oct 26;56(5):344-349. doi: 10.3414/ME16-01-0098. Epub 2017 Apr 28.
Early involvement of stakeholders in the design of medical software is particularly important due to the need to incorporate complex knowledge and actions associated with clinical work. Standard user-centered design methods include focus groups and participatory design sessions with individual stakeholders, which generally limit user involvement to a small number of individuals due to the significant time investments from designers and end users.
The goal of this project was to reduce the effort for end users to participate in co-design of a software user interface by developing an interactive web-based crowdsourcing platform.
In a randomized trial, we compared a new web-based crowdsourcing platform to standard participatory design sessions. We developed an interactive, modular platform that allows responsive remote customization and design feedback on a visual user interface based on user preferences. The responsive canvas is a dynamic HTML template that responds in real time to user preference selections. Upon completion, the design team can view the user's interface creations through an administrator portal and download the structured selections through a REDCap interface.
We have created a software platform that allows users to customize a user interface and see the results of that customization in real time, receiving immediate feedback on the impact of their design choices. Neonatal clinicians used the new platform to successfully design and customize a neonatal handoff tool. They received no specific instruction and yet were able to use the software easily and reported high usability.
VandAID, a new web-based crowdsourcing platform, can involve multiple users in user-centered design simultaneously and provides means of obtaining design feedback remotely. The software can provide design feedback at any stage in the design process, but it will be of greatest utility for specifying user requirements and evaluating iterative designs with multiple options.
由于需要整合与临床工作相关的复杂知识和行动，让利益相关者尽早参与医疗软件的设计尤为重要。标准的以用户为中心的设计方法包括焦点小组以及与个别利益相关者的参与式设计会议，由于设计师和终端用户需要投入大量时间，这些方法通常将用户参与限制在少数个体。
本项目的目标是通过开发一个基于网络的交互式众包平台，减少终端用户参与软件用户界面协同设计的工作量。
在一项随机试验中，我们将一个新的基于网络的众包平台与标准的参与式设计会议进行了比较。我们开发了一个交互式模块化平台，该平台允许根据用户偏好对可视化用户界面进行响应式远程定制和设计反馈。响应式画布是一个动态HTML模板，可实时响应用户偏好选择。完成后，设计团队可以通过管理员门户查看用户的界面创建，并通过REDCap接口下载结构化选择。
我们创建了一个软件平台，该平台允许用户自定义用户界面并实时查看定制结果，同时能就其设计选择的影响立即获得反馈。新生儿临床医生使用新平台成功设计并定制了一个新生儿交接工具。他们没有接受任何具体指导，但能够轻松使用该软件，并报告其易用性很高。
VandAID是一个新的基于网络的众包平台，它可以让多个用户同时参与以用户为中心的设计，并提供远程获取设计反馈的方式。该软件可以在设计过程的任何阶段提供设计反馈，但在指定用户需求和评估具有多个选项的迭代设计时将最有用。
