Verma Jennifer, O'Connor Patricia, Hodge Jerold, Abrams Howard, Bennett Jocelyn, Sinha Samir
Senior director at CFHI in Ottawa.
Clinical improvement advisor at CFHI and Assistant Professor, Ingram School of Nursing, McGill University in Montreal.
Healthc Q. 2017;20(1):14-17. doi: 10.12927/hcq.2017.25142.
With an aging population and a healthcare system that is overly reliant on providing expensive and sometimes problematic hospital-based care for older Canadians, driving improvements that promote elder-friendly care has never been more critical. The Acute Care for Elders (ACE) Strategy at Toronto's Mount Sinai Hospital is the focus of a pan-Canadian collaborative delivered by the Canadian Foundation for Healthcare Improvement in partnership with the Canadian Frailty Network. The intent is to spread the ACE Strategy's elder-friendly models of care and practices to 18 participating healthcare delivery organizations. A key element of the ACE Collaborative is the inclusion of patient advisors as members of the 18 teams. This article considers the development of elder-friendly care models and practices, with lessons for patient advisors and organizations on the necessary skill-mix, as well as lessons for providers and managers on ways to more effectively engage patient advisors in health system improvement to better serve an aging population.
随着人口老龄化以及医疗保健系统过度依赖为加拿大老年人提供昂贵且有时存在问题的住院治疗，推动改善以促进关爱老年人的护理从未像现在这样至关重要。多伦多西奈山医院的老年人急性护理（ACE）战略是加拿大医疗保健改进基金会与加拿大虚弱网络合作开展的一项泛加拿大合作项目的重点。其目的是将ACE战略中关爱老年人的护理模式和做法推广到18个参与医疗服务提供的组织。ACE合作项目的一个关键要素是将患者顾问纳入这18个团队的成员之中。本文探讨了关爱老年人的护理模式和做法的发展，为患者顾问和组织提供了关于必要技能组合的经验教训，同时也为提供者和管理者提供了如何更有效地让患者顾问参与卫生系统改进以更好地服务老龄化人口的经验教训。
