a University of South Alabama.
J Soc Psychol. 2018;158(3):322-336. doi: 10.1080/00224545.2017.1346582. Epub 2017 Nov 2.
This study sought to identify linkages between Mayer, Salovey, and Caruso's (2008) four dimensions of emotional intelligence (EI) and organizational citizenship behavior, and the moderating influence of locus of control. Using a sample of 290 employed students, the present study examines the effects of the dimensions of EI on OCB directed at individuals (OCB-I) and OCB directed at the organization (OCB-O). Emotionally intelligent individuals were hypothesized to engage in more organizational citizenship behavior (OCB) than individuals with lower EI. Work locus of control was hypothesized to moderate the emotional intelligence-OCB linkage, with high internals having a stronger emotional intelligence to OCB linkage. Results indicate that the EI dimensions of perceiving, understanding, and managing emotions had positive effects on OCB-I and OCB-O. Using emotions was not linked to OCB. Locus of control strengthened the EI to OCB-I link, but had no effect on the OCB-O linkage.
这项研究旨在确定 Mayer、Salovey 和 Caruso（2008）的情绪智力（EI）的四个维度与组织公民行为之间的联系，以及控制点的调节作用。本研究使用了 290 名在职学生的样本，考察了 EI 维度对指向个人的组织公民行为（OCB-I）和指向组织的组织公民行为（OCB-O）的影响。假设情绪智力高的个体比情绪智力低的个体更倾向于从事组织公民行为（OCB）。工作控制点被假设为调节情绪智力与 OCB 的联系，高内控者的情绪智力与 OCB 的联系更强。结果表明，感知、理解和管理情绪的 EI 维度对 OCB-I 和 OCB-O 有积极影响。使用情绪与 OCB 无关。控制点增强了 EI 与 OCB-I 的联系，但对 OCB-O 的联系没有影响。
