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老年护理中管理者与下属的赋权及绩效:一项纵向多层次研究。

Empowerment and performance of managers and subordinates in elderly care: A longitudinal and multilevel study.

作者信息

Hagerman Heidi, Högberg Hans, Skytt Bernice, Wadensten Barbro, Engström Maria

机构信息

Faculty of Health and Occupational Studies, University of Gävle, Gävle, Sweden.

Department of Public Health and Caring Sciences, Uppsala University, Uppsala, Sweden.

出版信息

J Nurs Manag. 2017 Nov;25(8):647-656. doi: 10.1111/jonm.12504. Epub 2017 Jul 17.

Abstract

AIM

To investigate relationships between first-line managers' ratings of structural and psychological empowerment, and the subordinates' ratings of structural empowerment, as well as their ratings of the managers' leadership-management performance.

BACKGROUND

Work situations in elderly care are complex. To date, few studies have used a longitudinal, correlational and multilevel design to study the working life of subordinates and managers.

METHOD

In five Swedish municipalities, questionnaires were answered twice during 2010-12 by 56 first-line managers and 769 subordinates working in nursing homes or home-help services.

RESULTS

First-line managers' empowerment at Time 1 partially predicted subordinate's structural empowerment and ratings of their managers' leadership-management performance at Time 2. Changes over time partially revealed that the more access managers had to structural empowerment, i.e. increase over time, the higher the ratings were for structural empowerment and managerial leadership-management performance among subordinates.

CONCLUSIONS

Findings strengthen research and theoretical suggestions linking first-line managers' structural empowerment to their subordinates' structural empowerment and ratings of their manager's leadership-management performance.

IMPLICATIONS FOR NURSING MANAGEMENT

Managers with high access to structural empowerment are more likely to provide subordinates access to structural empowerment.

摘要

目的

探讨一线管理人员对结构赋权和心理赋权的评分与下属对结构赋权的评分及其对管理人员领导管理绩效的评分之间的关系。

背景

老年护理工作环境复杂。迄今为止,很少有研究采用纵向、相关性和多层次设计来研究下属和管理人员的工作生活。

方法

在瑞典的五个市,2010年至2012年期间,56名一线管理人员和769名在养老院或居家护理服务机构工作的下属两次填写问卷。

结果

第1阶段一线管理人员的赋权部分预测了第2阶段下属的结构赋权及其对管理人员领导管理绩效的评分。随时间的变化部分显示,管理人员获得结构赋权的机会越多,即随时间增加,下属对结构赋权和管理领导管理绩效的评分就越高。

结论

研究结果强化了将一线管理人员的结构赋权与其下属的结构赋权以及对其管理人员领导管理绩效的评分联系起来的研究和理论建议。

对护理管理的启示

获得高度结构赋权的管理人员更有可能让下属获得结构赋权。

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