Burian Barbara K, Clebone Anna, Dismukes Key, Ruskin Keith J
From the Human Systems Integration Division, NASA Ames Research Center, Moffett Field, California.
Department of Anesthesia and Critical Care University of Chicago, Chicago, Illinois.
Anesth Analg. 2018 Jan;126(1):223-232. doi: 10.1213/ANE.0000000000002286.
Despite improving patient safety in some perioperative settings, some checklists are not living up to their potential and complaints of "checklist fatigue" and outright rejection of checklists are growing. Problems reported often concern human factors: poor design, inadequate introduction and training, duplication with other safety checks, poor integration with existing workflow, and cultural barriers. Each medical setting-such as an operating room or a critical care unit-and different clinical needs-such as a shift handover or critical event response-require a different checklist design. One size will not fit all, and checklists must be built around the structure of medical teams and the flow of their work in those settings. Useful guidance can be found in the literature; however, to date, no integrated and comprehensive framework exists to guide development and design of checklists to be effective and harmonious with the flow of medical and perioperative tasks. We propose such a framework organized around the 5 stages of the checklist life cycle: (1) conception, (2) determination of content and design, (3) testing and validation, (4) induction, training, and implementation, and (5) ongoing evaluation, revision, and possible retirement. We also illustrate one way in which the design of checklists can better match user needs in specific perioperative settings (in this case, the operating room during critical events). Medical checklists will only live up to their potential to improve the quality of patient care if their development is improved and their designs are tailored to the specific needs of the users and the environments in which they are used.
尽管在某些围手术期环境中患者安全有所改善,但一些检查表并未发挥出其潜力,“检查表疲劳”的抱怨以及对检查表的直接拒绝正在增加。报告的问题通常涉及人为因素:设计不佳、介绍和培训不足、与其他安全检查重复、与现有工作流程整合不佳以及文化障碍。每个医疗环境(如手术室或重症监护病房)以及不同的临床需求(如交接班或关键事件应对)都需要不同的检查表设计。一刀切并不适用,检查表必须围绕医疗团队的结构及其在这些环境中的工作流程来构建。文献中可以找到有用的指导;然而,迄今为止,还没有一个综合全面的框架来指导检查表的开发和设计,使其有效并与医疗和围手术期任务流程相协调。我们提出这样一个围绕检查表生命周期的五个阶段组织的框架:(1)构思,(2)内容和设计确定,(3)测试和验证,(4)引入、培训和实施,以及(5)持续评估、修订和可能的停用。我们还说明了一种检查表设计可以更好地匹配特定围手术期环境(在这种情况下,关键事件期间的手术室)用户需求的方法。只有改进医疗检查表的开发并使其设计适应其使用的用户和环境的特定需求,它们才能充分发挥提高患者护理质量的潜力。