Kassahun Aron, Braka Fiona, Gallagher Kathleen, Gebriel Aregai Wolde, Nsubuga Peter, M'pele-Kilebou Pierre
World Health Organization Country Office, Addis Ababa, Ethiopia.
Centers for Disease Control and Prevention, Global Immunization Division, Atlanta, GA, USA.
Pan Afr Med J. 2017 Jun 9;27(Suppl 2):12. doi: 10.11604/pamj.supp.2017.27.2.10939. eCollection 2017.
the World Health Organization (WHO), Ethiopia country office, introduced an accountability framework into its Polio Eradication Program in 2014 with the aim of improving the program's performance. Our study aims to evaluate staff performance and key program indicators following the introduction of the accountability framework.
the impact of the WHO accountability framework was reviewed after its first year of implementation from June 2014 to June 2015. We analyzed selected program and staff performance indicators associated with acute flaccid paralysis (AFP) surveillance from a database available at WHO. Data on managerial actions taken were also reviewed. Performance of a total of 38 staff was evaluated during our review.
our review of results for the first four quarters of implementation of the polio eradication accountability framework showed improvement both at the program and individual level when compared with the previous year. Managerial actions taken during the study period based on the results from the monitoring tool included eleven written acknowledgments, six discussions regarding performance improvement, six rotations of staff, four written first-warning letters and nine non-renewal of contracts.
the introduction of the accountability framework resulted in improvement in staff performance and overall program indicators for AFP surveillance.
世界卫生组织(WHO)埃塞俄比亚国家办事处于2014年在其脊髓灰质炎根除计划中引入了问责框架,旨在提高该计划的绩效。我们的研究旨在评估引入问责框架后的员工绩效和关键计划指标。
在2014年6月至2015年6月实施WHO问责框架的第一年之后,对其影响进行了审查。我们从WHO提供的数据库中分析了与急性弛缓性麻痹(AFP)监测相关的选定计划和员工绩效指标。还审查了所采取管理行动的数据。在我们的审查期间,共评估了38名员工的绩效。
我们对脊髓灰质炎根除问责框架实施的前四个季度的结果进行审查后发现,与上一年相比,在计划和个人层面均有改进。根据监测工具的结果,在研究期间采取的管理行动包括11份书面确认、6次关于绩效改进的讨论、6次员工轮岗、4封书面警告信和9次合同未续签。
问责框架的引入导致了员工绩效的提高以及AFP监测总体计划指标的改善。