From California State University, Los Angeles, Department of Communication Studies, 5151 State University Drive, Los Angeles, CA, 90032, USA.
From City of Hope Comprehensive Cancer Center, Division of Nursing Research and Education, Duarte, CA, USA.
Patient Educ Couns. 2018 Mar;101(3):467-474. doi: 10.1016/j.pec.2017.09.012. Epub 2017 Sep 22.
The COMFORT Communication Course for Oncology Nurses is a train-the-trainer program funded by the National Cancer Institute (R25) that provides nationwide communication training to improve patient-centered communication in cancer care. The purpose of this article is to provide an overview of the program and present an evaluation of three courses.
The curriculum contains seven modules addressing palliative care communication. Pre-course survey of needs, post-course feedback, and follow-up at 6 and 12 months were used to evaluate the program.
To date, three courses have been presented to 269 nurses from 34 states and Washington D.C. Post-course evaluations showed high satisfaction with course design, content, and faculty. At 12 months, course participants had implemented institution-wide system changes and communication skill building. On average, each nurse trained 37 other healthcare providers.
The COMFORT communication course provides the essential communication skills and tools oncology nurses need to provide quality care across the cancer continuum.
Training is needed to prepare oncology nurses with the skills to provide patient-centered communication across the cancer continuum. These skills include training others in communication and implementing process improvement. The COMFORT communication train-the-trainer model is an effective approach to meet this need.
COMFORT 肿瘤护士沟通课程是由美国国立癌症研究所（R25）资助的一项培训师培训计划，旨在为改善癌症护理中的以患者为中心的沟通提供全国范围的沟通培训。本文旨在概述该计划，并对三门课程进行评估。
课程包含七个模块，涉及姑息治疗沟通。在课程前进行需求调查、课程后反馈以及 6 个月和 12 个月的后续评估，用以评估该计划。
迄今为止，已向来自 34 个州和华盛顿特区的 269 名护士教授了三门课程。课后评估显示，课程设计、内容和师资都非常满意。在 12 个月时，课程参与者已实施了全院范围的系统变革和沟通技能建设。平均而言，每位护士培训了 37 名其他医疗保健提供者。
COMFORT 沟通课程为肿瘤护士提供了在癌症连续体中提供优质护理所需的基本沟通技巧和工具。
需要培训来为肿瘤护士提供在癌症连续体中提供以患者为中心的沟通的技能。这些技能包括培训其他人进行沟通和实施流程改进。COMFORT 沟通培训师培训模式是满足这一需求的有效方法。
