Department of Psychiatry, University of California Davis, Sacramento, CA, USA.
Betty Irene Moore School of Nursing, University of California Davis, 2570 48th St, Sacramento, CA, 95817, USA.
Curr Psychiatry Rep. 2017 Oct 27;19(11):90. doi: 10.1007/s11920-017-0839-x.
Participatory medicine and the availability of commercial technologies have given patients more options to view and track their health information and to communicate with their providers. This shift in the clinical process may be of particular importance in mental healthcare where rapport plays a significant role in the therapeutic process.
In this review, we examined literature related to the impact of technology on the clinical workflow and patient-provider rapport in the mental health field between January 2014 and June 2017. Thirty three relevant articles, of 226 identified articles, were summarized. The use of technology clinically has evolved from making care more accessible and efficient to leveraging technology to improve care, communication, and patient-provider rapport. Evidence exists demonstrating that information and communication technologies may improve care by better connecting patients and providers and by improving patient-provider rapport, although further research is needed.
参与式医学和商业技术的普及为患者提供了更多查看和跟踪自身健康信息以及与医疗服务提供者沟通的选择。在精神卫生保健中，这种临床流程的转变可能尤为重要，因为在这一领域，融洽的医患关系对治疗过程有重要影响。
在本综述中，我们查阅了 2014 年 1 月至 2017 年 6 月间有关技术对精神卫生领域临床流程和医患关系影响的文献。从 226 篇文章中筛选出 33 篇相关文章进行了总结。临床应用技术的发展已从提供更便捷、高效的医疗服务演变为利用技术来改善医疗服务、医患沟通和医患关系。有证据表明，信息和通信技术可以通过更好地连接医患双方，以及改善医患关系来改善医疗服务，但还需要进一步研究。
