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基于消费者需求的医疗服务提供者应用程序选择方法。

Method of App Selection for Healthcare Providers Based on Consumer Needs.

作者信息

Lee Jisan, Kim Jeongeun

机构信息

Author Affiliations: Interdisciplinary Program of Medical Informatics and College of Nursing (Mrs Lee and Dr Kim) and Research Institute of Nursing Science (Dr Kim), Seoul National University, Korea.

出版信息

Comput Inform Nurs. 2018 Jan;36(1):45-54. doi: 10.1097/CIN.0000000000000399.

DOI:10.1097/CIN.0000000000000399
PMID:29084030
Abstract

Mobile device applications can be used to manage health. However, healthcare providers hesitate to use them because selection methods that consider the needs of health consumers and identify the most appropriate application are rare. This study aimed to create an effective method of identifying applications that address user needs. Women experiencing dysmenorrhea and premenstrual syndrome were the targeted users. First, we searched for related applications from two major sources of mobile applications. Brainstorming, mind mapping, and persona and scenario techniques were used to create a checklist of relevant criteria, which was used to rate the applications. Of the 2784 applications found, 369 were analyzed quantitatively. Of those, five of the top candidates were evaluated by three groups: application experts, clinical experts, and potential users. All three groups ranked one application the highest; however, the remaining rankings differed. The results of this study suggest that the method created is useful because it considers not only the needs of various users but also the knowledge of application and clinical experts. This study proposes a method for finding and using the best among existing applications and highlights the need for nurses who can understand and combine opinions of users and application and clinical experts.

摘要

移动设备应用程序可用于管理健康状况。然而,医疗保健提供者却不愿使用这些应用程序,因为很少有能考虑到健康消费者需求并确定最合适应用程序的选择方法。本研究旨在创建一种识别能满足用户需求的应用程序的有效方法。痛经和经前综合征女性为目标用户。首先,我们从两个主要移动应用程序来源中搜索相关应用程序。运用头脑风暴、思维导图、人物角色和场景技术创建了一份相关标准清单,用于对应用程序进行评分。在找到的2784个应用程序中,对369个进行了定量分析。其中,排名靠前的五个候选应用程序由三组人员进行评估:应用程序专家、临床专家和潜在用户。所有三组人员都将一个应用程序排在首位;然而,其余排名各不相同。本研究结果表明,所创建的方法很有用,因为它不仅考虑了各类用户的需求,还考虑了应用程序专家和临床专家的知识。本研究提出了一种在现有应用程序中寻找并使用最佳应用程序的方法,并强调了需要能够理解并整合用户、应用程序专家和临床专家意见的护士。

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