澳大利亚老年护理工作场所的设计
Workplace design for the Australian residential aged care workforce.
作者信息
Naccarella Lucio, Newton Clare, Pert Alan, Seemann Kurt, Williams Ruth, Sellick Kate, Dow Briony
机构信息
University of Melbourne, Melbourne, Victoria, Australia.
Swinburne University of Technology, Melbourne, Victoria, Australia.
出版信息
Australas J Ageing. 2018 Sep;37(3):194-201. doi: 10.1111/ajag.12493. Epub 2018 Jan 14.
OBJECTIVES
This research explored residential aged care (RAC) workplace design features that influence how RAC staff feel valued, productive, safe, like they belong and connected. A secondary aim was to validate emerging themes about RAC design features with stakeholders.
METHODS
A multistage qualitative study was conducted in one RAC facility with 100 residents in outer metropolitan Melbourne: (i) photo-elicitation - photographs were used to prompt discussions with RAC staff; (ii) individual interviews with RAC directors; and (iii) validity testing with the advisory committee occurred.
RESULTS
Key workplace design features that influenced how RAC staff feel valued, productive, safe, like they belong and connected included the following: (i) home-like environment; (ii) access to outdoor spaces; (iii) quality indoor environment; and (iv) access to safe, open and comfortable workplaces.
CONCLUSIONS
Key workplace design features that matter to RAC staff in a 'shared workspace' exist. Increasing demands upon RAC requires evidence-based workplace design policy and evaluation approaches that support RAC staff to work in RAC shared workspaces.
目标
本研究探讨了影响老年护理机构（RAC）工作人员如何感受到自身价值、工作效率、安全、归属感和联系感的工作场所设计特征。第二个目的是与利益相关者验证有关RAC设计特征的新出现主题。
方法
在墨尔本外城区一家拥有100名居民的老年护理机构中进行了一项多阶段定性研究：（i）照片引发法——使用照片促使与RAC工作人员进行讨论；（ii）对RAC主任进行个人访谈；（iii）与咨询委员会进行效度测试。
结果
影响RAC工作人员如何感受到自身价值、工作效率、安全、归属感和联系感的关键工作场所设计特征包括：（i）像家一样的环境；（ii）户外空间的使用；（iii）优质的室内环境；（iv）安全、开放和舒适的工作场所。
结论
在“共享工作空间”中，对RAC工作人员至关重要的关键工作场所设计特征是存在的。对老年护理机构需求的不断增加，需要基于证据的工作场所设计政策和评估方法，以支持RAC工作人员在RAC共享工作空间中工作。
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