Yeo Young Hyun, Lee Keon-Hyung, Kim Hye Jeong
Department of Public Administration, Sunmoon University, Asan, ChungNam, South Korea.
Askew School of Public Administration and Policy, Florida State University, Tallahassee, FL, USA.
J Healthc Leadersh. 2016 Nov 11;8:95-105. doi: 10.2147/JHL.S113070. eCollection 2016.
Just as living organisms have a creation-maintenance-extinction life cycle, organizations also have a life cycle. Private organizations will not survive if they fail to acquire necessary resources through market competition. Public organizations, however, continue to survive because the government has provided financial support in order to enhance public interest. Only a few public organizations in Korea have closed. With the introduction of new public management since the economic crisis in 1997, however, public organizations have had to compete with private organizations. Public hospitals are not free to open or close their business. They are also controlled by the government in terms of their prices, management, budgets, and operations. As they pursue public interest by fulfilling the government's order such as providing free or lower-priced care to the vulnerable population, they tend to provide a lower quality of care and suffer a financial burden. Employing a case study analysis, this study attempts to understand the external environment that local public hospitals face. The fundamental problem of local public hospitals in Korea is the value conflict between public interest and profitability. Local public hospitals are required to pursue public interest by assignment of a public mission including building a medical safety net for low-income patients and managing nonprofitable medical facilities and emergent health care situations. At the same time, they are required to pursue profitability by achieving high-quality care through competition and the operation of an independent, self-supporting system according to private business logic. Under such paradoxical situations, a political decision may cause an unexpected result.
正如生物有机体有一个创造-维持-灭绝的生命周期一样,组织也有一个生命周期。如果私营组织未能通过市场竞争获取必要资源,它们将无法生存。然而,公共组织能够继续存活,因为政府为了增进公共利益提供了财政支持。在韩国,只有少数公共组织关闭了。然而,自1997年经济危机以来引入新公共管理后,公共组织不得不与私营组织展开竞争。公立医院不能随意开业或停业。它们在价格、管理、预算和运营方面也受到政府的控制。由于它们通过执行政府命令来追求公共利益,比如为弱势群体提供免费或低价医疗服务,它们往往提供较低质量的医疗服务并承受财政负担。本研究采用案例分析方法,试图了解地方公立医院所面临的外部环境。韩国地方公立医院的根本问题在于公共利益与盈利能力之间的价值冲突。地方公立医院被要求通过承担公共使命来追求公共利益,包括为低收入患者建立医疗安全网、管理非营利性医疗设施以及应对突发医疗状况。与此同时,它们被要求按照私营企业逻辑,通过竞争以及运营独立的自我维持系统来实现高质量医疗服务,进而追求盈利能力。在这种矛盾的情况下,一项政治决策可能会导致意想不到的结果。