D'Souza Natalia, Forsyth Darryl, Tappin David, Catley Bevan
School of Management, Massey University, Auckland, New Zealand.
J Nurs Manag. 2018 Oct;26(7):842-850. doi: 10.1111/jonm.12614. Epub 2018 Feb 15.
To explore nurses' understandings and perceptions of workplace cyberbullying, in order to develop a relevant and meaningful definition of the phenomenon for future research and practice.
Although previous research places nurses at an elevated risk of exposure to traditional workplace bullying, there is a notable absence of research investigating workplace cyberbullying within this profession. Considering the detrimental outcomes experienced by the targets of workplace cyberbullying, this is an issue that warrants focus.
Utilizing relevant scenarios as prompts, semi-structured interviews were conducted with 16 nurses (practising and in training) to explore their understanding of the concept and dynamics of workplace cyberbullying.
Three high-level themes were identified and discussed: (1) cyber-specific features that make cyberbullying more damaging than traditional bullying; (2) the importance of context; and (3) the work environment factors that facilitate the occurrence of workplace cyberbullying.
Our refined definition facilitates the investigation of a broader and more inclusive range of behaviours that targets may experience as workplace cyberbullying, and our findings in general highlight potential antecedents in common with traditional workplace bullying.
Given the work environment and the challenges faced by the nursing profession, a system-wide approach to intervention and management is recommended, along with utilizing a nursing-specific definition.
探讨护士对工作场所网络欺凌的理解和认知，以便为未来的研究和实践制定相关且有意义的该现象定义。
尽管先前的研究表明护士面临遭受传统工作场所欺凌的风险较高，但在该职业中，对工作场所网络欺凌进行调查的研究却明显缺乏。鉴于工作场所网络欺凌的受害者会经历有害后果，这是一个值得关注的问题。
以相关场景为提示，对16名护士（在职和实习护士）进行半结构化访谈，以探讨他们对工作场所网络欺凌概念和动态的理解。
确定并讨论了三个高层次主题：（1）使网络欺凌比传统欺凌更具危害性的网络特定特征；（2）背景的重要性；（3）促使工作场所网络欺凌发生的工作环境因素。
我们完善后的定义有助于对更广泛、更具包容性的一系列行为进行调查，这些行为可能被目标人群视为工作场所网络欺凌，而且我们的研究结果总体上突出了与传统工作场所欺凌共有的潜在前因。
鉴于工作环境和护理职业面临的挑战，建议采用全系统的干预和管理方法，并使用特定于护理领域的定义。
