School of Nursing, Midwifery and Health Systems, University College Dublin, Dublin 4, Ireland.
Int J Environ Res Public Health. 2018 Mar 13;15(3):511. doi: 10.3390/ijerph15030511.
Health systems research recognizes the complexity of healthcare, and the interacting and interdependent nature of components of a health system. To better understand such systems, innovative methods are required to depict and analyze their structures. This paper describes social network analysis as a methodology to depict, diagnose, and evaluate health systems and networks therein. Social network analysis is a set of techniques to map, measure, and analyze social relationships between people, teams, and organizations. Through use of a case study exploring support relationships among senior managers in a newly established hospital group, this paper illustrates some of the commonly used network- and node-level metrics in social network analysis, and demonstrates the value of these maps and metrics to understand systems. Network analysis offers a valuable approach to health systems and services researchers as it offers a means to depict activity relevant to network questions of interest, to identify opinion leaders, influencers, clusters in the network, and those individuals serving as bridgers across clusters. The strengths and limitations inherent in the method are discussed, and the applications of social network analysis in health services research are explored.
卫生系统研究认识到医疗保健的复杂性,以及卫生系统各组成部分的相互作用和相互依存关系。为了更好地理解这些系统,需要创新的方法来描述和分析其结构。本文将社会网络分析描述为一种描绘、诊断和评估卫生系统及其网络的方法。社会网络分析是一套技术,用于绘制、衡量和分析人与人、团队和组织之间的社会关系。本文通过一个案例研究,探讨了新成立的医院集团中高级管理人员之间的支持关系,说明了社会网络分析中常用的一些网络和节点级别指标,并展示了这些图谱和指标对于理解系统的价值。网络分析为卫生系统和服务研究人员提供了一种有价值的方法,因为它提供了一种手段来描述与网络问题相关的活动,以确定意见领袖、影响者、网络中的集群以及在集群之间充当桥梁的个人。讨论了该方法固有的优势和局限性,并探讨了社会网络分析在卫生服务研究中的应用。