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集体领导和安全文化(Co-Lead):一项混合方法试点评估的方案,评估在爱尔兰一家医院集团中共同设计的集体领导干预对团队绩效和安全文化的影响。

Collective leadership and safety cultures (Co-Lead): protocol for a mixed-methods pilot evaluation of the impact of a co-designed collective leadership intervention on team performance and safety culture in a hospital group in Ireland.

机构信息

School of Nursing, Midwifery and Health Systems, Health Sciences Centre, University College Dublin, Dublin, Ireland.

Transformation Office, Mater Misericordiae University Hospital, Dublin, Ireland.

出版信息

BMJ Open. 2017 Nov 3;7(11):e017569. doi: 10.1136/bmjopen-2017-017569.

DOI:10.1136/bmjopen-2017-017569
PMID:29101137
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC5695301/
Abstract

INTRODUCTION

There is accumulating evidence implicating the role of leadership in system failures that have resulted in a range of errors in healthcare, from misdiagnoses to failures to recognise and respond to patient deterioration. This has led to concerns about traditional hierarchical leadership structures and created an interest in the development of collective ways of working that distribute leadership roles and responsibilities across team members. Such collective leadership approaches have been associated with improved team performance and staff engagement. This research seeks to improve our understanding of collective leadership by addressing two specific issues: (1) Does collective leadership emerge organically (and in what forms) in a newly networked structure? and (2) Is it possible to design and implement collective leadership interventions that enable teams to collectively improve team performance and patient safety?

METHODS AND ANALYSIS

The first phase will include a social network analysis, using an online survey and semistructured interviews at three time points over 12 months, to document the frequency of contact and collaboration between senior hospital management staff in a recently configured hospital group. This study will explore how the network of 11 hospitals is operating and will assess whether collective leadership emerges organically. Second, collective leadership interventions will be co-designed during a series of workshops with healthcare staff, researchers and patient representatives, and then implemented and evaluated with four healthcare teams within the hospital network. A mixed-methods evaluation will explore the impact of the intervention on team effectiveness and team performance indicators to assess whether the intervention is suitable for wider roll-out and evaluation across the hospital group.

ETHICS AND DISSEMINATION

Favourable ethical opinion has been received from the University College Dublin Research Ethics Committee (HREC-LS-16-116397/LS-16-20). Results will be disseminated via publication in peer-reviewed journals, national and international conferences, and to relevant stakeholders and interest groups.

摘要

简介

越来越多的证据表明,领导层在导致医疗保健出现一系列错误(从误诊到未能识别和应对患者病情恶化)的系统故障中扮演着重要角色。这引发了人们对传统的层级式领导结构的担忧,并促使人们对团队成员之间分配领导角色和责任的集体工作方式产生了兴趣。这种集体领导方法与提高团队绩效和员工敬业度有关。本研究旨在通过解决两个具体问题来增进对集体领导的理解:(1)在新的网络结构中,集体领导是否会自然出现(以何种形式出现)?(2)是否可以设计和实施集体领导干预措施,使团队能够共同提高团队绩效和患者安全?

方法和分析

第一阶段将包括社会网络分析,使用在线调查和半结构化访谈,在 12 个月的三个时间点进行,以记录最近配置的医院集团中高级医院管理人员之间的联系和合作频率。本研究将探讨 11 家医院网络的运作情况,并评估集体领导是否会自然出现。其次,将与医疗保健人员、研究人员和患者代表共同设计集体领导干预措施,然后在医院网络内的四个医疗团队中实施和评估。混合方法评估将探讨干预措施对团队有效性和团队绩效指标的影响,以评估干预措施是否适合更广泛的推广和整个医院集团的评估。

伦理与传播

都柏林大学学院研究伦理委员会(HREC-LS-16-116397/LS-16-20)已收到有利的伦理意见。研究结果将通过在同行评议期刊、国家和国际会议上发表以及向相关利益相关者和利益集团传播来公布。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e03e/5695301/c371be95c8af/bmjopen-2017-017569f01.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e03e/5695301/c371be95c8af/bmjopen-2017-017569f01.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e03e/5695301/c371be95c8af/bmjopen-2017-017569f01.jpg

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