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培训工作场所管理人员了解和支持员工心理健康需求的有效性:系统评价和荟萃分析。

Effectiveness of training workplace managers to understand and support the mental health needs of employees: a systematic review and meta-analysis.

机构信息

School of Psychiatry, University of New South Wales, Sydney, New South Wales, Australia.

Black Dog Institute, Sydney, New South Wales, Australia.

出版信息

Occup Environ Med. 2018 Jun;75(6):462-470. doi: 10.1136/oemed-2017-104789. Epub 2018 Mar 21.

DOI:10.1136/oemed-2017-104789
PMID:29563195
Abstract

Managers are in an influential position to make decisions that can impact on the mental health and well-being of their employees. As a result, there is an increasing trend for organisations to provide managers with training in how to reduce work-based mental health risk factors for their employees. A systematic search of the literature was conducted to identify workplace interventions for managers with an emphasis on the mental health of employees reporting directing to them. A meta-analysis was performed to calculate pooled effect sizes using the random effects model for both manager and employee outcomes. Ten controlled trials were identified as relevant for this review. Outcomes evaluating managers' mental health knowledge (standardised mean difference (SMD)=0.73; 95% CI 0.43 to 1.03; p<0.001), non-stigmatising attitudes towards mental health (SMD=0.36; 95% CI 0.18 to 0.53; p<0.001) and improving behaviour in supporting employees experiencing mental health problems (SMD=0.59; 95% CI 0.14 to 1.03; p=0.01) were found to have significant pooled effect sizes favouring the intervention. A significant pooled effect was not found for the small number of studies evaluating psychological symptoms in employees (p=0.28). Our meta-analysis indicates that training managers in workplace mental health can improve their knowledge, attitudes and self-reported behaviour in supporting employees experiencing mental health problems. At present, any findings regarding the impact of manager training on levels of psychological distress among employees remain preliminary as only a very limited amount of research evaluating employee outcomes is available. Our review suggests that in order to understand the effectiveness of manager training on employees, an increase in collection of employee level data is required.

摘要

管理者处于能够做出影响员工心理健康和福祉的决策的有影响力的地位。因此,越来越多的组织为管理者提供培训,以减少员工工作场所心理健康风险因素。系统地搜索文献,以确定以向他们报告的员工心理健康为重点的管理者干预措施。使用随机效应模型对经理和员工结果进行荟萃分析,以计算合并效应大小。确定了十项与本综述相关的对照试验。评估管理者心理健康知识的结果(标准化均数差(SMD)=0.73;95%CI 0.43 至 1.03;p<0.001)、对心理健康的非污名化态度(SMD=0.36;95%CI 0.18 至 0.53;p<0.001)和改善支持经历心理健康问题的员工的行为(SMD=0.59;95%CI 0.14 至 1.03;p=0.01)发现合并效应具有显著的统计学意义。评估员工心理症状的少数研究(p=0.28)没有发现显著的合并效应。我们的荟萃分析表明,在工作场所心理健康方面对管理者进行培训可以提高他们在支持经历心理健康问题的员工方面的知识、态度和自我报告的行为。目前,关于管理者培训对员工心理困扰水平的影响的任何发现仍然是初步的,因为只有非常有限数量的研究评估员工的结果。我们的综述表明,为了了解管理者培训对员工的有效性,需要增加员工水平数据的收集。

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