Morrow Ellen, Call Megan, Marcus Robin, Locke Amy
Jt Comm J Qual Patient Saf. 2018 May;44(5):293-298. doi: 10.1016/j.jcjq.2017.11.007. Epub 2018 Apr 23.
A growing body of evidence highlights the need for wellness programs to support health care professionals. Although much of the existing literature centers on practicing physicians and physician trainees, there is growing awareness that these challenges are not unique to physicians and affect all members of the health care team. Traumatic and stressful events will always be a part of health care; how these events are addressed on a personal and team level is essential to the success of a health care system. A Resiliency Center was developed on the basis of the specific concerns and strengths of local stakeholders to support the well-being of employees at University of Utah Health.
The initial approach to evaluating and supporting faculty wellness began concurrent with planning for the Resiliency Center in 2016. Stakeholders were brought together by leaders in Health Sciences to propose a Resiliency Center. Initial data gathering was performed with several survey tools, including the American Medical Association's Mini Z.
The Resiliency Center, which is housed in the Office of Wellness and Integrative Health, is intended to serve as an overarching structure to help coordinate the faculty and staff wellness initiatives currently in existence and fill identified gaps. The four pillars of the Center are wellness initiatives, communication skills training, peer support, and an on-site Employee Assistance Program.
The current focus is on program development and outreach, with plans to measure the impact of the Center.
越来越多的证据表明，需要有健康计划来支持医疗保健专业人员。尽管现有文献大多集中在执业医师和医师学员身上，但人们越来越意识到，这些挑战并非医师所独有，而是会影响到医疗团队的所有成员。创伤性和压力性事件将永远是医疗保健的一部分；如何在个人和团队层面应对这些事件，对于医疗保健系统的成功至关重要。基于当地利益相关者的具体关切和优势，设立了一个复原力中心，以支持犹他大学健康中心员工的福祉。
2016年，在规划复原力中心的同时，开始了评估和支持教师健康的初步方法。健康科学领域的领导者召集利益相关者，提议设立一个复原力中心。使用包括美国医学协会的Mini Z在内的几种调查工具进行了初步数据收集。
复原力中心设在健康与综合健康办公室，旨在作为一个总体架构，帮助协调现有的教师和员工健康计划，并填补已查明的空白。该中心的四大支柱是健康计划、沟通技能培训、同伴支持和现场员工援助计划。
目前的重点是项目开发和推广，并计划衡量该中心的影响。
