Department of Health Outcomes and Behavior, H. Lee Moffitt Cancer Center and Research Institute, Tampa, FL.
College of Nursing, University of Utah, Salt Lake City, UT.
Palliat Support Care. 2019 Oct;17(5):523-530. doi: 10.1017/S1478951518000214.
Many family caregivers and hospice patients experience role changes resulting from advancing illness and the need for increased caregiver responsibility. Successful navigation of conflicts that arise because of these role transitions has been linked to higher quality of patient care and improved caregiver bereavement adjustment. Nursing communication with patients and their caregivers plays an important role in facilitating these transitions. Our objective is to describe patient-caregiver-nurse communication during transitions at end of life.
A secondary, qualitative analysis was conducted on transcripts. Using an iterative process of constant comparison, coders inductively categorized nurse, caregiver, and patient communication behavior into overarching themes. Participants were home hospice nurses and cancer patient/spouse caregiver dyads; participants were >45 years of age, English speaking, and cognitively able to participate. Research took place in the home during nurse visits.
Nineteen unique home hospice visits were analyzed. Patient-caregiver conflict occurred in two major content themes (1) negotiating transitions in patient independence and (2) navigating caregiver/patient emotions (e.g., frustration, sadness). Nurse responses to transition conflict included problem-solving, mediating, or facilitating discussions about conflicts. Nurse responses to emotional conflict included validation and reassurance.
Our findings provide insight into the topics and processes involved in patient and caregiver transitions in home hospice and the role hospice nursing communication plays in mediating potential conflict. Nurses are often asked to take on the role of mediator, often with little conflict resolution communication education; results can be used for nursing education.
许多家庭照顾者和临终患者因病情恶化和需要增加照顾者责任而经历角色转变。成功应对这些角色转变所带来的冲突与更高质量的患者护理和改善照顾者丧亲后调整有关。护理与患者及其照顾者的沟通在促进这些转变方面发挥着重要作用。我们的目的是描述临终过渡期患者-照顾者-护士的沟通。
对转录本进行了二次定性分析。编码员使用不断比较的迭代过程,将护士、照顾者和患者的沟通行为归纳为总体主题。参与者为家庭临终关怀护士和癌症患者/配偶照顾者二人组;参与者年龄>45 岁,英语流利,认知能力足以参与。研究在护士家访期间进行。
分析了 19 次独特的家庭临终关怀访问。患者-照顾者冲突出现在两个主要内容主题中(1)协商患者独立性的转变,(2)处理照顾者/患者的情绪(例如,沮丧、悲伤)。护士对过渡冲突的反应包括解决问题、调解或促进对冲突的讨论。护士对情绪冲突的反应包括验证和保证。
我们的研究结果深入了解了家庭临终关怀中患者和照顾者过渡的主题和过程,以及临终关怀护理沟通在调解潜在冲突方面所起的作用。护士经常被要求担任调解人,而他们通常几乎没有冲突解决沟通方面的教育;研究结果可用于护理教育。