患者期望与患者对护理的感知密切相关：基于医院的横断面研究。
Patients expectation strongly associated with patients perception to nursing care: hospital based cross sectional study.
作者信息
Girmay Alem, Marye Tekleweyni, Haftu Mebrahtu, G/Her Dawit, Brhanu Tsion, Gerensea Hadgu
机构信息
School of Nursing, College of Health Science, Aksum University, Axum, Ethiopia.
出版信息
BMC Res Notes. 2018 May 18;11(1):310. doi: 10.1186/s13104-018-3447-x.
OBJECTIVE
Nursing care is one of the most important components of health care and patient expectation toward nursing care is being rising. Accordingly, patients' expectation needs to be managed adequately in order to improve outcomes and decrease liability through their perception. To improve the outcome based on the expectation of patients, we need to consider patients' perception to the care they received. So this study aims to identifies the perceptions toward nursing care and their associated factors.
RESULT
From a total of 281 admitted patients 151 (53.7%) were females; 136 (48.4%) were found in the age group of 21-30 years with mean age of 30 (11 ± SD) years. The mean score of overall perception were 62.6 ± 17.9 (95% CI 60.79-64.37). Among all 154 (54.8%) participants had poor perception to nursing care. Occupation, ward and expectation had association with perception. Patient's level of perception towards nursing care was poor (54.7%) and ward where patients admitted, expectation of patients, occupation of patients and duration of hospital stay were significantly associated with patients' perception. So that health institutions and nurses should focus on perception of their clients.
目的
护理是医疗保健最重要的组成部分之一，患者对护理的期望不断提高。因此，需要对患者的期望进行适当管理，以通过他们的认知改善护理结果并减少责任风险。为了基于患者的期望改善护理结果，我们需要考虑患者对所接受护理的认知。因此，本研究旨在确定对护理的认知及其相关因素。
结果
在总共281名入院患者中，151名（53.7%）为女性；136名（48.4%）年龄在21至30岁之间，平均年龄为30（11±标准差）岁。总体认知的平均得分为62.6±17.9（95%置信区间60.79 - 64.37）。在所有参与者中，154名（54.8%）对护理的认知较差。职业、病房和期望与认知有关。患者对护理的认知水平较差（54.7%），患者入住的病房、患者的期望、患者的职业和住院时间与患者的认知显著相关。因此，卫生机构和护士应关注患者的认知。
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