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员工和主管的工作压力预防需求。

Work stress prevention needs of employees and supervisors.

机构信息

Department of Public and Occupational Health, Amsterdam Public Health Research Institute, VU University Medical Center, PO box 7057, 1007, Amsterdam, MB, The Netherlands.

Body@Work, Research Center Physical Activity, Work and Health, TNO-VU University Medical Center, Amsterdam, The Netherlands.

出版信息

BMC Public Health. 2018 May 21;18(1):642. doi: 10.1186/s12889-018-5535-1.

DOI:10.1186/s12889-018-5535-1
PMID:29784044
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC5963034/
Abstract

BACKGROUND

Work stress prevention can reduce health risks for individuals, as well as organisational and societal costs. The success of work stress interventions depends on proper implementation. Failure to take into account the needs of employees and supervisors can hinder intervention implementation. This study aimed to explore employee and supervisor needs regarding organisational work stress prevention.

METHODS

Semi-structured telephone interviews were conducted with employees (n = 7) and supervisors (n = 8) from different sectors, such as the finance, health care, and services industry. The interviews focused on respondents' needs regarding the prevention of work stress within an organisational setting. Performing thematic analysis, topics and themes were extracted from the verbatim transcribed interviews using Atlas.ti.

RESULTS

Both employees and supervisors reported a need for: 1) communication about work stress, 2) attention for determinants of work stress, 3) supportive circumstances (prerequisites) for work stress prevention, 4) involvement of various stakeholders in work stress prevention, and 5) availability of work stress prevention measures. Both employees and supervisors expressed the need for supervisors to communicate about work stress. Employees and supervisors reported similar psychosocial work factors that should be targeted for prevention (e.g., social support and autonomy). There was greater variety in the sub-themes within communication about work stress and supportive circumstances for work stress prevention in supervisor responses, and greater variety in the sub-themes within availability of work stress prevention measures in employee responses.

CONCLUSIONS

Both employees and supervisors were explicit about who should take part in communication about work stress, what prerequisites for work stress prevention should exist, and which stakeholders should be involved. These results can inform work stress prevention practice, supporting selection and implementation of interventions.

TRIAL REGISTRATION

This study was registered in the Netherlands National Trial Register, trial code: NTR5527 .

摘要

背景

工作压力预防可以降低个人、组织和社会的健康风险。工作压力干预的成功取决于正确的实施。不考虑员工和主管的需求会阻碍干预措施的实施。本研究旨在探讨员工和主管对组织工作压力预防的需求。

方法

对来自不同行业(如金融、医疗保健和服务业)的员工(n=7)和主管(n=8)进行了半结构化电话访谈。访谈重点关注受访者对组织环境下工作压力预防的需求。使用 Atlas.ti 从逐字转录的访谈中提取主题和主题,进行主题分析。

结果

员工和主管都报告了以下需求:1)关于工作压力的沟通,2)对工作压力决定因素的关注,3)工作压力预防的支持性环境(先决条件),4)让各种利益相关者参与工作压力预防,5)工作压力预防措施的可用性。员工和主管都表示需要主管沟通工作压力。员工和主管报告了类似的心理社会工作因素,这些因素应该是预防的目标(例如,社会支持和自主性)。在主管的反应中,关于工作压力的沟通和工作压力预防的支持性环境的子主题有更大的多样性,而在员工的反应中,工作压力预防措施的可用性的子主题有更大的多样性。

结论

员工和主管都明确了谁应该参与工作压力沟通,工作压力预防的先决条件应该是什么,以及应该让哪些利益相关者参与。这些结果可以为工作压力预防实践提供信息,支持干预措施的选择和实施。

试验注册

本研究在荷兰国家试验注册处注册,试验代码:NTR5527。

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