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通过参与式、组织层面的工作压力预防方法降低员工工作压力:基础教育中的多案例研究。

Decreasing employees' work stress by a participatory, organizational level work stress prevention approach: a multiple-case study in primary education.

机构信息

TNO (The Netherlands Organization for Applied Scientific Research), Leiden, Netherlands.

Erasmus University Rotterdam, Rotterdam, Netherlands.

出版信息

BMC Public Health. 2020 May 13;20(1):676. doi: 10.1186/s12889-020-08698-2.

Abstract

BACKGROUND

Work stress is an important problem among employees in education in the Netherlands. The present study aims to investigate the effects of a participatory organizational level work stress prevention approach to reduce (quantitative) job demands, increase resources (i.e. autonomy, supervisor and coworker support) and to reduce work stress and increase job satisfaction of employees in primary education.

METHODS

This study makes use of a multiple case study research design. The stress prevention approach is implemented at 5 primary schools and questionnaires were filled out by 119 employees of the 5 schools at baseline and 1 year later, measuring job demands, resources, work stress, job satisfaction and implementation factors.

RESULTS

Multilevel analyses showed a significant decrease in job demands and a significant increase in job satisfaction between baseline and follow up. In addition, employees that were more satisfied with the communication about the intervention showed more improvements in autonomy and job satisfaction. However, employees reporting an increased dialogue in work stress between employees and management showed a smaller decrease in job demands.

CONCLUSION

The study shows a decrease in job demands and an increase in job satisfaction in the schools that implemented a stress prevention approach. Results of the study underline the importance of communication about the intervention as part of the implementation process, impacting the effectiveness of the intervention to improve autonomy and job satisfaction.

TRIAL REGISTRATION

ISRCTN registry, study ID: ISRCTN14697835, registration date: 11-10-2019 (retrospectively registered).

摘要

背景

工作压力是荷兰教育工作者面临的一个重要问题。本研究旨在探讨参与式组织层面工作压力预防措施对减少(定量)工作需求、增加资源(即自主性、主管和同事支持)以及减少工作压力和提高基础教育员工工作满意度的影响。

方法

本研究采用多案例研究设计。在 5 所小学实施压力预防措施,并在基线和 1 年后对 5 所学校的 119 名员工进行问卷调查,测量工作需求、资源、工作压力、工作满意度和实施因素。

结果

多水平分析显示,基线与随访之间,工作需求显著下降,工作满意度显著提高。此外,对干预措施沟通更满意的员工表现出自主性和工作满意度的更大提高。然而,报告员工与管理层之间工作压力增加对话的员工,工作需求下降幅度较小。

结论

研究表明,实施压力预防措施的学校工作需求减少,工作满意度提高。研究结果强调了沟通作为实施过程一部分的重要性,这对提高自主性和工作满意度的干预措施的有效性产生影响。

试验注册

ISRCTN 注册,研究 ID:ISRCTN84200525,注册日期:2019 年 10 月 11 日(回顾性注册)。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/12ce/7218833/90ba39a8adc3/12889_2020_8698_Fig1_HTML.jpg

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