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提供团体绩效反馈对大型心理健康系统的影响。

The impact of providing group performance feedback on a large mental health system.

机构信息

School of Psychology, Department of Clinical Psychology, Xavier University.

Mercy Health (Ohio and Kentucky).

出版信息

Psychotherapy (Chic). 2018 Jun;55(2):203-206. doi: 10.1037/pst0000177.

DOI:10.1037/pst0000177
PMID:29863402
Abstract

Over a 2-year period, quality measures were instituted in the behavioral health services of Mercy Health (Ohio and Kentucky), one of the largest not-for-profit health systems in the United States. More than 25,000 patients were seen during this period across two states, in inpatient, partial hospitalization and intensive outpatient units. The Outcome Questionnaire 30.2 (Lambert, Finch, Okiishi, & Burlingame, 2005) was used at admission and discharge for the purposes of quality improvement, and results were integrated into quality improvement processes such as group supervision, telepresence supervision, and site accountability. This article will discuss how measurement provided an essential foundation for continuous quality improvement processes, leading to enhanced outcomes for patients with severe and persistent mental illness and addictions. (PsycINFO Database Record

摘要

在过去的两年里,美国最大的非营利性医疗系统之一的 Mercy Health(俄亥俄州和肯塔基州)在其行为健康服务中引入了质量措施。在此期间,两个州的 25000 多名患者在内科、部分住院和强化门诊单位接受了治疗。目的是为了质量改进,在入院和出院时使用了 30.2 项结果问卷(Lambert、Finch、Okiishi 和 Burlingame,2005),结果被整合到质量改进过程中,如小组监督、远程监督和现场问责制。本文将讨论测量如何为持续质量改进过程提供了重要基础,从而为严重和持续性精神疾病和成瘾患者的结果带来了改善。(PsycINFO 数据库记录)

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