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[列车司机和列车员对压力的个人评估]

[Personal evaluation of the stress by train machinists and conductors].

作者信息

Marrucci Laura, Ruggieri Vezio

机构信息

Associazione Europea Psicofisiologici Clinici per l'Integrazione Sociale (A.E.P.C.I.S.), Roma.

Facoltà di Medicina e Psicologia, Università "Sapienza" di Roma.

出版信息

G Ital Med Lav Ergon. 2017 Jan;38(4):284-294.

Abstract

OBJECTIVES

The aim of the research was to develop, together with the workers, a methodology and a questionnaire for the identification, detection and assessment of risk factors work related stress, in rail workers.

METHODS

We carried 12 meetings of "homogeneous group" with train drivers and train conductors. This experience allowed the production of an questionnaire to detect and evaluate risk factors. The instrument detects the subjective evaluation workers' levels of anxiety, irritation, strain, fatigue etc. for each hour of the total working time and in the three preceding and following hours of work. Were also administered the test MSP and the survey SHC. Research partecipants were 451 rail workers: 254 train drivers and 197 train conductors (73 Female and 124 Males).

RESULTS

The active workers partecipation of the first phase ("omogeneous group" encounters) has had an important roles for the individuation of specific risk factors working stresses.

CONCLUSIONS

In particular: the levels of anxiety, irritation, strain, fatigue, etc. showed differences in different days and at different hours of the same. The workers showed at the test MSP more elevated values respect to the validation sample test. The result does not appear influenced by socio-demographic variables but, in the train drivers, from service variables (type of driven train, single train driver at driving). The results have shown a strong relationship between stress and health problems. Finally, a brief exploration of the "company's social climate" showed a positive correlation between perceived stress and the mental representations of the company's control system.

摘要

目的

本研究的目的是与铁路工人一起开发一种方法和问卷,用于识别、检测和评估与工作相关压力的风险因素。

方法

我们与火车司机和列车员举行了12次“同质小组”会议。这一经验促成了一份用于检测和评估风险因素的问卷的产生。该工具可检测工人在整个工作时间的每一小时以及工作前三个小时和后三个小时内对焦虑、易怒、紧张、疲劳等水平的主观评价。还进行了MSP测试和SHC调查。研究参与者为451名铁路工人:254名火车司机和197名列车员(73名女性和124名男性)。

结果

第一阶段(“同质小组”会议)中工人的积极参与对于确定工作压力的特定风险因素起到了重要作用。

结论

具体而言:焦虑、易怒、紧张、疲劳等水平在不同日期和同一天的不同时间表现出差异。在MSP测试中,工人们的得分相对于验证样本测试更高。结果似乎不受社会人口统计学变量的影响,但在火车司机中,受服务变量(驾驶列车类型、单独驾驶列车的司机)的影响。结果表明压力与健康问题之间存在密切关系。最后,对“公司社会氛围”的简要探索表明,感知到的压力与公司控制系统的心理表征之间存在正相关。

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