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[医院评审——是时候重新思考了?]

[HOSPITAL ACCREDITATION - TIME FOR RETHINKING?].

作者信息

Tal Orna

机构信息

Shamir Medical Center, Assaf Harofeh.

出版信息

Harefuah. 2018 Jun;157(6):367-369.

PMID:29964376
Abstract

Accreditation provides an incentive to promote processes improving quality and enhancing patient safety, both in hospital and community settings. For the past three decades, many western, as well as developing countries, have adopted this methodology. Israel too has taken this pathway to adopt accreditation in general, geriatric and psychiatric hospitals as part of a national mission. Beyond the benefits to the patient, accreditation has numerous advantages: raising the professional accountability of healthcare providers, defining targets for improvement based on the strategies of the Ministry of Health and specifying standardization of care and regulations. Accreditation guides care-givers to develop insights on the quality and perception of innovation and facilitates trust, workers' coherence and teamwork. Alongside these benefits, thoughts about the future of the process arise: A variety of accreditation programs exists around the world, while several governments implement other incentives for healthcare system improvement- such as quality indices. Moreover, professionals resist this methodology, which may be considered to be over-complex to maintain. Since we have already assimilated concepts, perspectives, knowledge and experience in this challenging process, the outlook for preserving a nationwide hospital-based accreditation in the current format should be re-examined, in order to establish a long-lasting quality mechanism.

摘要

认证为促进提高质量和加强患者安全的流程提供了动力,无论是在医院还是社区环境中。在过去三十年里,许多西方国家以及发展中国家都采用了这种方法。以色列也走上了这条道路,将认证纳入国家使命的一部分,应用于综合医院、老年病医院和精神病医院。除了对患者有益外,认证还有许多优点:提高医疗服务提供者的职业责任感,根据卫生部的战略确定改进目标,并明确护理和法规的标准化。认证指导护理人员深入了解质量和创新观念,并促进信任、员工凝聚力和团队合作。除了这些好处,人们也开始思考这个过程的未来:世界各地存在各种各样的认证项目,而一些政府实施其他激励措施来改善医疗系统,如质量指标。此外,专业人员抵制这种方法,认为它可能过于复杂难以维持。由于我们已经在这个具有挑战性的过程中吸收了概念、观点、知识和经验,因此应该重新审视以当前形式保留全国性医院认证的前景,以便建立一个持久的质量机制。

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