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急诊室的自我记录:患者记录自身操作的观点。

Self-documentary in the emergency department: Perspectives on patients recording their own procedures.

机构信息

*Department of Emergency Medicine,University of Saskatchewan, Saskatoon,SK.

†College of Medicine,University of Saskatchewan,Saskatoon,SK.

出版信息

CJEM. 2019 May;21(3):384-390. doi: 10.1017/cem.2018.423. Epub 2018 Aug 20.

Abstract

OBJECTIVES

Patients often bring their smartphones to the emergency department (ED) and want to record their procedures. There was no clear ED recording policy in the Saskatoon Health Region nor is there in the new Saskatchewan Health Authority. With limited literature on the subject, clinicians currently make the decision to allow/deny the request to record independently. The purpose of this study was to examine and compare patient and clinician perspectives concerning patients recording, in general, and recording their own procedures in the ED.

METHODS

Surveys were developed for patients and clinicians with respect to history and opinions about recording/being recorded. ED physicians and nurses, and patients>17 years old who entered the ED with a laceration requiring stitches were recruited to participate; 110 patients and 156 staff responded.

RESULTS

There was a significant difference between the proportion of patients (61.7% [66/107]) and clinicians (28.1% [41/146]) who believed that patients should be allowed to video record their procedure. There was also a significant difference between clinicians and patients with regard to audio recording, but not "selfies" (pictures). However, with no current policy, 47.8% (66/138) of clinicians said that they would allow videos if asked, with caveats about staff and patient privacy, prior consent, and procedure/patient care.

CONCLUSION

Contrary to patients' views, clinicians were not in favour of allowing audio or video recordings in the ED. Concerns around consent, staff and patient privacy, and legal issues warrant the development of a detailed policy if the decision is made in favour of recording.

摘要

目的

患者在前往急诊科(ED)时经常携带智能手机,并希望记录他们的治疗过程。萨斯卡通地区卫生区和萨斯喀彻温省新卫生局均无明确的 ED 录音政策。由于该主题的相关文献有限,临床医生目前独立决定允许/拒绝患者的录音请求。本研究旨在调查和比较患者和临床医生对患者一般录音以及在 ED 记录自己的程序的看法。

方法

针对患者和临床医生有关录音/被录音的历史和意见,分别为患者和临床医生制定了调查问卷。ED 医生和护士,以及年龄大于 17 岁且因撕裂伤需要缝合而进入 ED 的患者被招募参与调查;共有 110 名患者和 156 名工作人员做出回应。

结果

患者(61.7%[66/107])和临床医生(28.1%[41/146])中,认为应允许患者录制治疗过程的比例存在显著差异。在录音方面,临床医生和患者之间也存在显著差异,但在“自拍”(照片)方面没有差异。然而,由于目前没有政策,47.8%(66/138)的临床医生表示如果患者要求,他们会允许录制视频,但前提是要考虑员工和患者的隐私、事先同意以及程序/患者护理。

结论

与患者的观点相反,临床医生不赞成在 ED 中允许音频或视频录制。鉴于对同意、员工和患者隐私以及法律问题的担忧,如果决定支持录音,则需要制定详细的政策。

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