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游戏化医疗从业者:数据化和游戏化实践如何重新配置医疗服务。

The gaming healthcare practitioner: How practices of datafication and gamification reconfigure care.

机构信息

Erasmus University Rotterdam, The Netherlands.

出版信息

Health Informatics J. 2019 Sep;25(3):549-557. doi: 10.1177/1460458218796608. Epub 2018 Sep 24.

Abstract

This article explores how datafication, as an increasing use of quantified performance data (e.g. performance indicators, rating sites), and social media are enacted in everyday healthcare practice. Drawing on the literature about the quantified self, this article shows that datafication evokes practices of gamification: the application of frames of play and rewards to the healthcare setting. We discern three (intermingling) practices of gamification: adapting, ignoring and changing. 'Adapting' refers to the incorporation of quantifying features in healthcare, while 'ignoring' sheds light on how practitioners seek to circumvent quantifying mechanisms. Change refers to how practitioners actually embrace quantifying mechanisms in order to extend (and improve) their work and to highlight their quantified professional self. We elucidate how datafication of healthcare 'opens up' and reconfigures established practices of organizing care and caring - not only for the patient but also to (re)craft the professional clinical identity.

摘要

本文探讨了数据化(即越来越多地使用量化绩效数据,例如绩效指标、评级网站)和社交媒体如何在日常医疗保健实践中实施。本文借鉴了关于量化自我的文献,表明数据化引发了游戏化实践:将游戏框架和奖励应用于医疗保健环境。我们发现了三种(交织在一起的)游戏化实践:适应、忽视和改变。“适应”是指在医疗保健中纳入量化特征,而“忽视”则揭示了从业者如何试图规避量化机制。“改变”是指从业者如何真正接受量化机制,以扩展(和改进)他们的工作,并突出他们量化的专业自我。我们阐明了医疗保健数据化如何“开辟”和重新配置护理和关怀的既定组织实践——不仅是为了患者,也是为了(重新)塑造专业的临床身份。

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