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我与典型团队成员一样无能:对工作团队中自然出现的皮格马利翁效应的调查。

I Am as Incompetent as the Prototypical Group Member: An Investigation of Naturally Occurring Golem Effects in Work Groups.

作者信息

Leung Alex, Sy Thomas

机构信息

Leadership and Group Dynamics Lab, Department of Psychology, University of California, Riverside, Riverside, CA, United States.

出版信息

Front Psychol. 2018 Sep 11;9:1581. doi: 10.3389/fpsyg.2018.01581. eCollection 2018.

Abstract

Over four decades, research has demonstrated Pygmalion and Galatea effects (positive expectations leading to high performance) across various settings. In contrast, research on the parallel notion of Golem effects (negative expectations leading to low performance) has been largely overlooked. This study is the first to examine the relationship between group-level Implicit Followership Theories (GIFTs) and naturally occurring Golem effects. Integrating the literature on Implicit Followership Theories, self-fulfilling prophecies, and social identity, we propose that negative GIFTs can serve as proxies of expectations for followers that trigger Golem effects in workgroups. Data from 202 followers and 101 leaders provide support for our hypothesized multi-level model, revealing a top-down relationship between negative GIFTs and follower performance through their self-efficacy and effort. Findings highlight the importance of GIFTs in the Golem process, showing that followers' cognitions and behaviors are shaped by the group's prototypical attributes. Suggestions for future research are offered, including interpersonal Golem effects, negative GIFTs and negative outcomes, and influence of organizational culture.

摘要

四十多年来,研究已在各种环境中证明了皮格马利翁效应和加拉泰亚效应(积极期望导致高绩效)。相比之下,关于反作用效应(消极期望导致低绩效)这一类似概念的研究在很大程度上被忽视了。本研究首次考察了群体层面的隐性追随者理论(GIFTs)与自然发生的反作用效应之间的关系。综合关于隐性追随者理论、自我实现预言和社会认同的文献,我们提出消极的GIFTs可以作为对追随者期望的代理指标,从而在工作群体中引发反作用效应。来自202名追随者和101名领导者的数据为我们假设的多层次模型提供了支持,揭示了消极的GIFTs通过追随者的自我效能感和努力对其绩效产生的自上而下的关系。研究结果凸显了GIFTs在反作用效应过程中的重要性,表明追随者的认知和行为受到群体典型特征的塑造。我们还提供了对未来研究的建议,包括人际反作用效应、消极的GIFTs与消极结果以及组织文化的影响。

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