Adams Alexander T, Costa Jean, Jung Malte F, Choudhury Tanzeem
Information Science Cornell University.
Proc ACM Int Conf Ubiquitous Comput. 2015 Sep;2015:719-730. doi: 10.1145/2750858.2805843.
Persuasive technologies aim to influence user's behaviors. In order to be effective, many of the persuasive technologies de-veloped so far relies on user's motivation and ability, which is highly variable and often the reason behind the failure of such technology. In this paper, we present the concept of Mindless Computing, which is a new approach to persuasive technology design. Mindless Computing leverages theories and concepts from psychology and behavioral economics into the design of technologies for behavior change. We show through a systematic review that most of the current persuasive technologies do not utilize the fast and automatic mental processes for behavioral change and there is an opportunity for persuasive technology designers to develop systems that are less reliant on user's motivation and ability. We describe two examples of mindless technologies and present pilot studies with encouraging results. Finally, we discuss design guidelines and considerations for developing this type of persuasive technology.
说服性技术旨在影响用户行为。为了有效,迄今为止开发的许多说服性技术都依赖于用户的动机和能力,而这两者高度可变,且常常是此类技术失败的原因。在本文中,我们提出了“无心计算”的概念,这是一种说服性技术设计的新方法。无心计算将心理学和行为经济学的理论与概念应用于行为改变技术的设计中。我们通过系统综述表明,当前大多数说服性技术并未利用快速且自动的心理过程来实现行为改变,说服性技术设计师有机会开发出对用户动机和能力依赖较小的系统。我们描述了两种无心技术的示例,并展示了取得鼓舞人心结果的初步研究。最后,我们讨论了开发此类说服性技术的设计指南和注意事项。