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内镜服务的绩效评估指标:欧洲胃肠道内镜学会(ESGE)质量改进倡议。

Performance measures for endoscopy services: a European Society of Gastrointestinal Endoscopy (ESGE) Quality Improvement Initiative.

机构信息

Department of Gastroenterology, Gloucestershire Hospitals NHS Foundation Trust, Gloucestershire, UK.

University of Balamand Faculty of Medicine, St. George Hospital University Medical Center, Beirut, Lebanon.

出版信息

Endoscopy. 2018 Dec;50(12):1186-1204. doi: 10.1055/a-0755-7515. Epub 2018 Nov 13.

Abstract

The European Society of Gastrointestinal Endoscopy (ESGE) and United European Gastroenterology present a list of key performance measures for endoscopy services. We recommend that these performance measures be adopted by all endoscopy services across Europe. The measures include those related to the leadership, organization, and delivery of the service, as well as those associated with the patient journey. Each measure includes a recommendation for a minimum and target standard for endoscopy services to achieve. We recommend that all stakeholders in endoscopy take note of these ESGE endoscopy services performance measures to accelerate their adoption and implementation. Stakeholders include patients and their advocacy groups; service leaders; staff, including endoscopists; professional societies; payers; and regulators.

摘要

欧洲胃肠道内镜学会(ESGE)和联合欧洲胃肠病学组织提出了一系列内镜服务的关键绩效指标。我们建议欧洲所有内镜服务机构都采用这些绩效指标。这些指标包括与领导力、组织和服务提供相关的指标,以及与患者就诊流程相关的指标。每个指标都包括对内镜服务实现的最低标准和目标标准的建议。我们建议内镜领域的所有利益相关者都注意到这些 ESGE 内镜服务绩效指标,以加速其采用和实施。利益相关者包括患者及其倡导团体;服务领导者;员工,包括内镜医生;专业协会;支付方;和监管机构。

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