Institute of Work Psychology.
People Management and Organisation Division Organisational Psychology.
J Occup Health Psychol. 2019 Apr;24(2):286-296. doi: 10.1037/ocp0000137. Epub 2018 Nov 29.
This article aims to (a) explore the impact of witnessing workplace bullying on emotional exhaustion, work-related anxiety, and work-related depression and (b) determine whether the resources of trait optimism, coworker support, and supportive supervisory style buffer the effects of witnessed bullying. In a two-wave study involving 194 employees, we found that witnessing bullying undermined employees' well-being (work-related depression and anxiety) 6 months later, but only if the employees were low in optimism (personal resource) and lacked supervisor support (contextual resource). Strong coworker support weakened the relationship between witnessing bullying and well-being (emotional exhaustion and work-related depression). Our findings demonstrate for the first time some of the factors that protect against the impact of witnessing workplace bullying. Future research should focus on the development of workplace interventions that foster feelings of social support and optimism among employees. (PsycINFO Database Record (c) 2019 APA, all rights reserved).
(a) 探讨目睹职场欺凌对情绪疲惫、工作相关焦虑和工作相关抑郁的影响；(b) 确定特质乐观、同事支持和支持性监督风格等资源是否缓冲了目睹欺凌的影响。在一项涉及 194 名员工的两波研究中，我们发现，目睹欺凌会在 6 个月后损害员工的幸福感（工作相关的焦虑和抑郁），但前提是员工的乐观程度较低（个人资源），并且缺乏主管支持（情境资源）。强大的同事支持削弱了目睹欺凌与幸福感（情绪疲惫和工作相关抑郁）之间的关系。我们的研究结果首次证明了一些因素可以预防目睹职场欺凌的影响。未来的研究应侧重于制定工作场所干预措施，培养员工的社会支持和乐观感。（PsycINFO 数据库记录（c）2019 APA，保留所有权利）。
