从旁观者视角看职场霸凌：对投入和倦怠的影响，积极和消极情感的中介作用。
Workplace Bullying Seen from the Perspective of Bystanders: Effects on Engagement and Burnout, Mediating Role of Positive and Negative Affects.
机构信息
Faculty of Education, University of Ngaoundere, Ngaoundere P.O. Box 454, Cameroon.
Psychology Department ULR 4072-PSITEC-Psychologie: Interactions, Temps, Emotions, Cognitions, Faculty PsySEF, University Lille, F-59000 Lille, France.
出版信息
Int J Environ Res Public Health. 2023 Sep 25;20(19):6821. doi: 10.3390/ijerph20196821.
The first and original aim of this study was to measure the impact of workplace bullying (WB) seen from the perspective of the witnesses (bystanders) on the work engagement and the burnout of these bystanders. The second aim was to test the mediating roles of affects between WB seen from the perspective of bystanders and two resulting variables, bystanders' work engagement and bystanders' burnout. This study was conducted using self-administered questionnaires with WB bystanders ( = 222) from the Cameroonian health sector. The results indicated that positive and negative affects played mediating roles between WB as seen by witnesses and the two resulting variables, burnout and work engagement. This study offers new avenues for intervention on the issue of WB bystanders. In addition to prevention for victims, witnesses experiencing bullying as bystanders in Cameroon must be supported and accompanied by occupational health services, occupational and psychosocial risk prevention workers, psychologists, as well as human resources.
本研究的首要和原始目的是衡量从旁观者角度观察到的工作场所欺凌（WB）对这些旁观者的工作投入和倦怠的影响。第二个目的是检验旁观者视角下 WB 的情感在旁观者的工作投入和旁观者的倦怠这两个结果变量之间的中介作用。本研究使用自我管理问卷，对来自喀麦隆卫生部门的 WB 旁观者（=222）进行了调查。结果表明，积极和消极的情感在 WB 对目击者的影响与两个结果变量（倦怠和工作投入）之间起到了中介作用。这项研究为干预旁观者的 WB 问题提供了新的途径。除了对受害者的预防外，在喀麦隆，作为旁观者经历欺凌的目击者必须得到职业健康服务、职业和社会心理风险预防工作者、心理学家以及人力资源部门的支持和陪伴。
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