UQ Business School.
Department of Psychology.
J Occup Health Psychol. 2019 Apr;24(2):297-306. doi: 10.1037/ocp0000133. Epub 2018 Oct 4.
Work environment hypothesis, a predominant theoretical framework in workplace bullying literature, postulates that job characteristics may trigger workplace bullying. Yet, these characteristics are often assessed by employees based on their experience of the job. This study aims to assess how job characteristics, independently assessed via Occupational Information Network (ONET), are related to perceived job characteristics reported by employees, which, in turn, are associated with self-reported workplace bullying. Multilevel mediation analyses from 3,829 employees in 209 occupations confirmed that employees, whose work schedules are more irregular and whose work involves a higher level of conflictual contact (as assessed by ONET), report experiencing higher job demands, which are associated with higher exposure to bullying. Moreover, employees working in jobs structured to allow for more discretion in decision-making (as assessed by O*NET) report experiencing more job autonomy and are less likely to experience bullying. The results offer some clues as to how the way in which a job is structured is related to how that job is perceived, which in turn is associated with exposure to bullying. Our findings also suggest that a job design perspective to redesign certain job characteristics may offer an additional viable approach to prevent workplace bullying. (PsycINFO Database Record (c) 2019 APA, all rights reserved).
工作环境假说,职场欺凌文献中的主要理论框架,假设工作特征可能引发职场欺凌。然而,这些特征通常是由员工根据他们对工作的经验来评估的。本研究旨在评估职业信息网络(ONET)独立评估的工作特征如何与员工报告的感知工作特征相关,而感知工作特征又与自我报告的职场欺凌相关。来自 209 个职业的 3829 名员工的多层次中介分析证实,工作时间表较不规律且工作中涉及更多冲突性接触的员工(ONET 评估)报告称工作需求较高,这与遭受欺凌的风险增加有关。此外,在工作中拥有更多决策自主权的员工(O*NET 评估)报告称工作自主性更高,遭受欺凌的可能性更小。这些结果为工作结构如何与工作感知方式相关,以及这种感知方式如何与遭受欺凌的风险相关提供了一些线索。我们的研究结果还表明,从工作设计的角度重新设计某些工作特征可能是预防职场欺凌的另一种可行方法。(APA,2019 版权所有)