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为与被迫逃离者进行沟通而实施的图片支持:新生儿护理的经验

Implementation of pictorial support for communication with people who have been forced to flee: Experiences from neonatal care.

作者信息

Thunberg Gunilla, Ferm Ulrika, Blom Åsa, Karlsson Malin, Nilsson Stefan

机构信息

1 Dart Center for Augmentative and Alternative Communication and Assistive Technology, Sahlgrenska University Hospital, Gothenburg, Sweden.

2 Speech and Language Pathology Unit, Institute of Neuroscience and Physiology at Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden.

出版信息

J Child Health Care. 2019 Jun;23(2):311-336. doi: 10.1177/1367493518819210. Epub 2018 Dec 26.

DOI:10.1177/1367493518819210
PMID:30587003
Abstract

A first attempt was made to introduce picture-based communication at a Swedish neonatal ward to facilitate communication with immigrant patients having fled their country of origin. Six members of staff were interviewed about their experiences using semi-structured dyadic interviews. Their answers were analysed using inductive content analysis, and the results were related to a theoretical framework called Promoting Action on Research Implementation in Health Services. The staff found the pictures to be helpful in communication with refugees. They were motivated to use the pictorial support and experienced a great need for it. Two key prerequisites for successful implementation were identified: receiving training and having a person formally in charge of the implementation process.

摘要

在瑞典一家新生儿病房首次尝试引入基于图片的沟通方式,以促进与逃离原籍国的移民患者的交流。通过半结构化二元访谈,对六名工作人员关于使用该沟通方式的经验进行了访谈。运用归纳式内容分析法对他们的回答进行分析,并将结果与一个名为“促进卫生服务研究成果实施行动”的理论框架相关联。工作人员发现图片有助于与难民沟通。他们有动力使用图片支持,并且深感对此有很大需求。确定了成功实施的两个关键前提条件:接受培训以及有专人正式负责实施过程。

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