Chu Chen, Li Zhao, Xin Beibei, Peng Fengchao, Liu Chuanren, Rohs Remo, Luo Qiong, Zhou Jingren
Alibaba Group Hangzhou, China.
Departments of Biological Sciences and Computer Science, University of Southern California Los Angeles, United States.
Proc ACM Int Conf Inf Knowl Manag. 2018 Oct;2018:2007-2015. doi: 10.1145/3269206.3272028.
Matching buyers with most suitable sellers providing relevant items (e.g., products) is essential for e-commerce platforms to guarantee customer experience. This matching process is usually achieved through modeling inter-group (buyer-seller) proximity by e-commerce ranking systems. However, current ranking systems often match buyers with sellers of various qualities, and the mismatch is detrimental to not only buyers' level of satisfaction but also the platforms' return on investment (ROI). In this paper, we address this problem by incorporating intra-group structural information (e.g., buyer-buyer proximity implied by buyer attributes) into the ranking systems. Specifically, we propose ep aph mbdding (DEGREE), a deep learning based method, to exploit both inter-group and intra-group proximities jointly for structural learning. With a sparse filtering technique, DEGREE can significantly improve the matching performance with computation resources less than that of alternative deep learning based methods. Experimental results demonstrate that DEGREE outperforms state-of-the-art graph embedding methods on real-world e-commence datasets. In particular, our solution boosts the average unit price in purchases during an online A/B test by up to 11.93%, leading to better operational efficiency and shopping experience.
将买家与提供相关商品(如产品)的最合适卖家进行匹配,对于电子商务平台保证客户体验至关重要。这种匹配过程通常通过电子商务排名系统对组间(买家 - 卖家)接近度进行建模来实现。然而,当前的排名系统常常将买家与质量各异的卖家进行匹配,这种不匹配不仅对买家的满意度有害,而且对平台的投资回报率(ROI)也不利。在本文中,我们通过将组内结构信息(如由买家属性暗示的买家 - 买家接近度)纳入排名系统来解决这个问题。具体而言,我们提出了基于深度学习的方法Degree Embedding(DEGREE),以联合利用组间和组内接近度进行结构学习。借助稀疏过滤技术,DEGREE能够以比基于深度学习的替代方法更少的计算资源显著提高匹配性能。实验结果表明,DEGREE在真实世界的电子商务数据集上优于现有的图嵌入方法。特别是,我们的解决方案在在线A/B测试期间将购买的平均单价提高了高达11.93%,从而带来更好的运营效率和购物体验。