Department of Management, Economics and Industrial Engineering, Politecnico di Milano, Via Lambruschini 4B, 20156, Milan, Italy.
Health Care Manag Sci. 2020 Jun;23(2):203-214. doi: 10.1007/s10729-019-09468-2. Epub 2019 Jan 26.
Healthcare is moving towards new patterns and models, with an increasing attention paid to prevention. Smart technologies for mobile health care are emerging as new instruments to monitor the state of essential parameters in citizens. A very debated subject in literature is the critical role played by citizens' acceptance and willingness to pay for mobile health technologies, especially whereas the services provided are preventive rather than curative. The adoption of such technologies is, indeed, a necessary condition for the success of mobile personalized health care. In this view, a conceptual framework, grounded on Technology Acceptance Model, is developed to explore the determinants of users' willingness to adopt and pay for a mobile health care application for cardiovascular prevention. Empirical data are collected from a sample of 212 non-hypertensive Italian individuals and analyzed through Structural Equation Modeling. Results confirm that usefulness and ease of use determine both intention to accept and willingness to pay for mobile health smart technologies. Results show also the significant role played by social influence as well the role as antecedents played by technology promptness, innovativeness and prevention awareness. This study offers novel insights to design and promote smart application to improve mobile health care, with implications for researchers and practitioners in health care, research & development, and marketing.
医疗保健正在朝着新的模式和模型发展,越来越注重预防。移动医疗保健的智能技术作为监测公民基本参数状态的新工具正在出现。文献中一个非常有争议的话题是公民对移动医疗技术的接受度和付费意愿所扮演的关键角色,特别是因为所提供的服务是预防性的,而不是治疗性的。采用这些技术确实是移动个性化医疗保健成功的必要条件。有鉴于此,本文构建了一个基于技术接受模型的概念框架,以探讨用户对移动心血管预防医疗应用的接受和付费意愿的决定因素。实证数据是从 212 名非高血压的意大利个体样本中收集的,并通过结构方程模型进行了分析。结果证实,有用性和易用性决定了接受和付费意愿。结果还表明,社会影响以及技术及时性、创新性和预防意识的前因作用具有重要意义。本研究为设计和推广智能应用程序以改善移动医疗保健提供了新的见解,对医疗保健、研究与开发和营销领域的研究人员和从业者具有重要意义。