Department of Business and Economics, Universidad Anáhuac Mexico, Naucalpan de Juárez, Mexico.
Centro Interdisciplinario de Posgrados, Universidad Popular Autónoma del Estado de Puebla, Puebla, Mexico.
Int J Psychol. 2020 Apr;55(2):315-322. doi: 10.1002/ijop.12567. Epub 2019 Jan 29.
This investigation examined the role of mindsets in team trust after a major loss. It is proposed that individuals can believe that personal characteristics are fixed and that there is not much one can do about it (a fixed mindset) or that personal characteristics are malleable and that one can improve (a growth mindset). The participants, self-identified football fans, were shown a picture of a major loss experienced by the Mexican national team and then answered questions that assessed the participants' team trust, intention to provide future support, and mindsets. We conceptualised mindsets as latent variables and classes to test our hypotheses. The results from the latent variable model showed a significant, positive influence of a growth mindset on team trust. Similarly, the results from the latent class model showed that the class characterised by high levels of a growth mindset was more likely to trust the national team. Regarding intentions to provide future support to the national team, a growth mindset had an indirect, positive effect through its influence on team trust. Similarly, the class with high levels of a growth mindset was more likely to support the national team in the future. The implications for social psychology and consumer behaviour are discussed.
本研究考察了重大损失后心态在团队信任中的作用。人们可以认为个人特征是固定的，对此无能为力（固定心态），或者认为个人特征是可塑的，可以加以改善（成长心态）。参与者是自认为的足球迷，他们首先观看了一张墨西哥国家队遭遇重大损失的照片，然后回答了一些问题，这些问题评估了参与者的团队信任、未来提供支持的意愿和心态。我们将心态概念化为潜在变量和类别来检验我们的假设。潜在变量模型的结果表明，成长心态对团队信任有显著的积极影响。同样，潜在类别模型的结果表明，具有高度成长心态特征的类别更有可能信任国家队。关于未来对国家队的支持意愿，成长心态通过对团队信任的影响产生间接的积极影响。同样，具有高度成长心态特征的类别更有可能在未来支持国家队。讨论了对社会心理学和消费者行为的影响。
