Prescott Sarah, Fleming Jennifer, Doig Emmah
School of Health and Rehabilitation Sciences, The University of Queensland, Brisbane, Queensland, Australia.
Aust Occup Ther J. 2019 Jun;66(3):313-325. doi: 10.1111/1440-1630.12556. Epub 2019 Jan 30.
BACKGROUND/AIM: Client-centred goal setting is fundamental to occupational therapy practice and has been increasingly embraced by all rehabilitation practioners. Goal setting in clinical practice is a highly individualised process and may be more challenging with people with acquired brain injury. However, research examining practice is limited. We developed the Client-Centred Goal Setting Practice Framework to explain how client-centred goals are developed in brain injury rehabilitation. This framework was based on interview data and may reflect practitioner's theoretical knowledge rather than goal setting processes used in routine practice. The aims of this study were to explore the application of the framework to every-day practice, examine the extent to which goal setting was client-centred and refine the framework.
A mixed methods approach was employed. Participants were community dwelling clients with ABI and their practitioners, drawn from a hospital outpatient service and community private practices. The communication exchange between practitioners and clients during routine goal setting was audio-recorded, transcribed verbatim and analysed using framework analysis. Quantitative measures evaluated the client-centredness of goals.
A total of 65 goal setting sessions with 36 clients and 17 practitioners (n = 8 occupational therapists) were analysed. The three goal setting phases of the framework and associated processes and strategies were represented. The 'establishing trust' process was interwoven throughout all phases and an additional strategy, 'social connection' was identified.
The framework provides preliminary evidence about the core processes and strategies which uses establishing trust to engage clients with ABI in goal setting, and may be a useful tool to guide client-centred goal setting practice in similar services.
背景/目的:以客户为中心的目标设定是职业治疗实践的基础,并且越来越受到所有康复从业者的认可。临床实践中的目标设定是一个高度个性化的过程,对于获得性脑损伤患者而言可能更具挑战性。然而,关于实践的研究有限。我们开发了以客户为中心的目标设定实践框架,以解释在脑损伤康复中如何制定以客户为中心的目标。该框架基于访谈数据,可能反映了从业者的理论知识,而非日常实践中使用的目标设定过程。本研究的目的是探讨该框架在日常实践中的应用,检验目标设定以客户为中心的程度,并完善该框架。
采用混合方法。参与者是来自医院门诊服务和社区私人诊所的患有获得性脑损伤的社区居住客户及其从业者。在常规目标设定过程中,从业者与客户之间的沟通交流被录音、逐字转录,并使用框架分析法进行分析。定量测量评估目标的以客户为中心程度。
共分析了与36名客户和17名从业者(n = 8名职业治疗师)进行的65次目标设定会议。该框架的三个目标设定阶段以及相关过程和策略都有体现。“建立信任”过程贯穿于所有阶段,并且确定了一项额外策略“社会联系”。
该框架提供了关于核心过程和策略的初步证据,这些过程和策略利用建立信任来促使患有获得性脑损伤的客户参与目标设定,并且可能是指导类似服务中以客户为中心的目标设定实践的有用工具。