Nissen Alexander, Hansen Marianne Bang, Nielsen Morten Birkeland, Knardahl Stein, Heir Trond
Norwegian Centre for Violence and Traumatic Stress Studies, Oslo, Norway.
Department of Work Psychology and Physiology, National Institute of Occupational Health, Oslo, Norway.
Eur J Psychotraumatol. 2019 Jan 28;10(1):1478584. doi: 10.1080/20008198.2018.1478584. eCollection 2019.
Terrorism at the workplace represents an extreme form of workplace violence potentially affecting large numbers of individuals. Evidence suggests that workplace violence adversely affects employees' health and work functioning by increasing perceived threat and decreasing perceived safety. The objective of this study was to explore longitudinal associations between perceived safety at work among employees exposed to a workplace terrorist attack and their views on security measures and emergency preparedness. The study comprised a three-wave follow-up of earlier cross-sectional studies on perceived safety at work in ministerial employees exposed to a terrorist attack in Oslo, Norway, in 2011 ( = 3065). Linear mixed-effects modelling was used to explore how perceived safety at work was associated with employees' perceptions on the prioritization of security measures at work, their knowledge of evacuation procedures, and the extent of escape and evacuation training. The more employees believed security measures were sufficiently prioritized at work and the better their knowledge of evacuation procedures, the higher they rated perceived safety at work. These findings applied both across employees (between-subject effects) and within employees across time (within-subject effects). Employees' views on the extent of escape and evacuation training were not strongly associated with perceived safety at work. Secondary analysis showed that post-traumatic stress reactions were negatively associated with perceived safety at work, and that the positive association between knowledge of evacuation procedures and perceived safety at work was weaker in women and more educated employees. In conclusion, following terrorism at the workplace, employees' perceived safety at work might be increased if employers prioritize security measures and provide good information on evacuation procedures. For employees with high levels of post-traumatic stress reactions, adequate treatment of these reactions will be likely to lead to enhanced perceived safety at work.
工作场所的恐怖主义是工作场所暴力的一种极端形式,可能会影响大量人员。有证据表明,工作场所暴力会增加员工感知到的威胁并降低其感知到的安全感,从而对员工的健康和工作表现产生不利影响。本研究的目的是探讨遭受工作场所恐怖袭击的员工在工作中感知到的安全与其对安全措施和应急准备的看法之间的纵向关联。该研究包括对2011年在挪威奥斯陆遭受恐怖袭击的部级员工工作中感知安全的早期横断面研究进行的三波随访(n = 3065)。采用线性混合效应模型来探讨工作中感知到的安全如何与员工对工作场所安全措施优先级的看法、他们对疏散程序的了解以及逃生和疏散培训的程度相关联。员工越认为工作场所的安全措施得到了充分的优先考虑,并且他们对疏散程序的了解越好,他们对工作中感知到的安全评价就越高。这些发现适用于所有员工(组间效应)以及员工随时间的变化(组内效应)。员工对逃生和疏散培训程度方面的看法与工作中感知到的安全没有强烈关联。二次分析表明,创伤后应激反应与工作中感知到的安全呈负相关,并且疏散程序知识与工作中感知到的安全之间的正相关在女性和受教育程度较高的员工中较弱。总之,在工作场所发生恐怖主义事件后,如果雇主优先考虑安全措施并提供有关疏散程序的良好信息,员工在工作中感知到的安全可能会增加。对于有高水平创伤后应激反应的员工,对这些反应进行充分治疗可能会提高他们在工作中感知到的安全。