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[作为临床风险管理一部分的模拟培训:卫生经济学视角]

[Simulation training as part of clinical risk management : A health economic view].

作者信息

Speer T, Mühlbradt T, Fastner C, Schöffski O, Schröder S

机构信息

Klinik für Anästhesie und Intensivtherapie, Fachbereich Medizin, Philipps-Universität, Marburg, Deutschland.

FOM Hochschule für Oekonomie & Management, Essen, Deutschland.

出版信息

Anaesthesist. 2019 Mar;68(3):161-170. doi: 10.1007/s00101-019-0540-z. Epub 2019 Feb 7.

Abstract

Working in anesthesiology is characterized by a complex environment in which effective teamwork with different disciplines as well as other professions (e. g. nursing staff and surgical assistants) is crucial. Clinical risk management includes all steps to prevent incidents and patient harm. An example for this is simulation training based on crisis resource management (CRM). This training course focuses on teaching non-medical skills using simulation manikins in order to enable employees to maintain patient safety under the adverse, ever-changing and unfamiliar conditions of a medical emergency. In detail, this involves skills, such as situation awareness, teamwork, decision making, task management and communication, whereby all elements must be taken equally into account to be effective in terms of CRM. A sustainable training aims to build up, promote and permanently establish a mindset within the team. Positive effects of these could be demonstrated for long-term training that addressed the entire patient care team and that was implemented along with various other patient safety measures. In addition, other positive aspects of simulation training, such as stronger employee retention or more effective task management in critical situations are described; however, hospitals are often found to have difficulties in financing these training sessions. This article shows possible health economic considerations in the discussion about financing CRM-based simulation training. Cost-benefit and cost-effectiveness analyses are difficult to perform. They require an individual planning. Regardless of this, simulation training enables participants to experience (simulation) and reflect their own actions in critical situations (debriefing). With the help of specially trained CRM instructors, deviations from expected behavior can be detected. This non-conformity can be used as a starting point for the establishment and further development of patient safety by a structural analysis of possible failures within the system. The decision to finance CRM-based simulation training remains a fundamental decision of the management of the respective hospital. In the near future, pressure from liability insurers to prevent incidents might increase. The inclusion of CRM-based simulation training as an integral component of clinical risk management could provide key benefits in contract negotiation.

摘要

麻醉学工作的特点是环境复杂,与不同学科以及其他职业(如护理人员和手术助手)进行有效的团队合作至关重要。临床风险管理包括预防事件和患者伤害的所有步骤。基于危机资源管理(CRM)的模拟培训就是一个例子。该培训课程侧重于使用模拟人体模型教授非医疗技能,以使员工能够在医疗紧急情况的不利、不断变化和不熟悉的条件下维持患者安全。具体而言,这涉及诸如态势感知、团队合作、决策、任务管理和沟通等技能,就CRM而言,所有这些要素都必须同等重视才能有效。可持续培训旨在在团队中建立、促进并永久确立一种思维模式。对于针对整个患者护理团队并与各种其他患者安全措施一起实施的长期培训,可以证明其具有积极效果。此外,还描述了模拟培训的其他积极方面,如更高的员工留用率或在危急情况下更有效的任务管理;然而,医院往往在为这些培训课程提供资金方面存在困难。本文展示了在关于为基于CRM的模拟培训提供资金的讨论中可能的卫生经济考量。成本效益分析和成本效果分析难以进行。它们需要个性化规划。尽管如此,模拟培训使参与者能够在危急情况下体验(模拟)并反思自己的行为(复盘)。在经过专门培训的CRM教员的帮助下,可以检测到与预期行为的偏差。这种不符合可以作为通过对系统内可能的故障进行结构分析来建立和进一步发展患者安全的起点。为基于CRM的模拟培训提供资金的决定仍然是各医院管理层的一项基本决定。在不久的将来,责任保险公司防止事件发生的压力可能会增加。将基于CRM的模拟培训纳入临床风险管理的一个组成部分,可能会在合同谈判中带来关键益处。

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